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Home > Complaints > Amount deducted from account

Sundirect - Amount deducted from account

Jeetha filed complaint against Sundirect on Feb 4, 2021

Account Name: preetham
CDSN No:***********
Yesterday I recharge my sundirect account for Rs.*** through Google pay by a request from sundirect app. My recharge transaction ID is************ . But in the Sundirect app, it is saying that recharge failed. When I called the customer care, they said that the recharge didn't reflect in their system and asked me to wait for one hour. Still now my recharge didn't get reflect in the Sundirect app .kindly refund my amount.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Sundirect

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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