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Pizza Hut - Amount deducted but order not placed

Pushparaj filed complaint against Pizza Hut on May 12, 2021

I had placed order on Pizza hut and done the payment via phonepe..I ha e the transaaction id as well, however the order id was not generated.Also when called the pizza hut customer care they were very rude and told me thats my fault.This was very pathetic and worst experience.Please take actions against this brand.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Pizza Hut

92

Total Complaints

60

Total Resolved

65.22%

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