Facebook Pixel Tracking

Myntra - Amount Deducted and Order Failed

Ankush Kaundal filed complaint against Myntra on Jan 19, 2018

This is regarding the payment failure for my order that was placed on ** Dec'** on Myntra app amounting to ****.** via Airtel Payment bank. It was a sale day and it seems Myntra app was not able to handle the load and after many retires when i tried making the payment the app crashed but the money was deducted from my Airtel payment bank account and on contacting Myntra and following up with them multiple times the end result is that they are shamelessly saying that they have not received the payment and that too after following up with them again and again and getting harrased mentally whereas it is evident that the problem was in Myntra app.
For double ensurance, i have contacted Airtel also and they confirmed that the payment was successfull from their end.

Date of Order: ** Dec **
Myntra ticket Reference # ******-******

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Myntra

2105

Total Complaints

1040

Total Resolved

49.41%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

M Chaitanya on Dec 31, 2024

Myntra – For empty box deliveredClosed

Ordered Fossil women analogue watch and got an empty box on **-**-**** around **:** pm which was prepaid order.Complained on Myntra customer service but no use.Everytime they need ** hours to update a resolution bu...

Kavya Chaturvedi on Dec 31, 2024

Myntra – Seal tag not delivered and now non returnableClosed

Myntra dekivered a dressberry coat without seal tag and when we tried to return itshows seal tag is not there, we cant return.

EMMANUEL JOHNY on Dec 18, 2024

Myntra – Myntra Credit Expired looting Closed

Being a regular customer from the inception of the platform and continue belive in till the looting me stating there policy of expired credit there is no email notification or messages

Vivek Rathi on Dec 16, 2024

Myntra – my myntra credit expired few days back without any prior notice of its expiration date i didnt knew Closed

My myntra credit expired few days back without any prior notice of its expiration date I didn't knew that It expires

Shilpa Bishnoi on Nov 28, 2024

Myntra – Sent me a wrong productClosed

I didn’t get the clothing item I ordered instead, different product from the same brand, have been trying since weeks to get explain it to the help centre and customer service people. Getting apathetic poor response...