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Axisbank - Amount debited from my bank account

rajshekhar filed complaint against Axisbank on Apr 3, 2021

I have a salary Account in axis bank, gulbarga branch, it was informed while opening account that debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (*rd april ****) i got a sms from axis bank informing that Rs. ***/- has been debited from my account for consolidated dp charges. Why this dp charged? Please clarify and resolve the issue.
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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Axisbank

4

Total Complaints

3

Total Resolved

75.00%

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