Yolo Bus Service - amount debited but ticket not booked and refund not credited
Nithishvarma filed complaint against Yolo Bus Service on Nov 19, 2024
I am writing to bring to attention an issue with my recent bus ticket booking. On [**.**.**], I attempted to book a ticket for [Thanjavur] through [YOLO BUS APK]. The amount of [****] was debited from my [Axis credit card] account (Transaction ID: [**********]). However, I have not received any confirmation regarding my ticket.I have called many times to the provide customer care number they denied to pick it. i have sended a mail and waited for couple of days no response or reply mail from them.
Booking Details:
- Profile User ID: ******
- RZPPG ID : ******
- Transaction ID:[**********]
- Amount: [****]
- Booking Date: [**.**.**]
- Journey Date: [**.**.**]
- Source: [creditcard payment to YOLO bus apk]
- Destination: [Thanjavur](Tamilnadu)
I request you to look into this matter urgently and take necessary actions
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