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PAYTM PAYMENTS BANK PVT LTD - Amount debited but not dispensed from ATM

BADSHA ALAM MOLLAH filed complaint against PAYTM PAYMENTS BANK PVT LTD on May 26, 2021

I use Paytm Debit Card, ** December **** I was withdrawal ***** rupees from ICICI ATM. After complete the withdrawal process ATM shown me "Insufficient Fund" but also I Know ***** rupees present in my account. But I will process again but it show same massage. After ** minutes A withdrawal msg came to my mobile that " Rs. ***** has debited". But No cash has dispense from ATM after wait ** minutes. Then I will contact Paytm Customer care. They Process many thing doing by me. After that day my amount not refund to my account. Paytm has no response for that. I will repeat again again to PAYTM for check CCTV footage and If I will receive money from ATM , I will give to PAYTM *****. Please Sir do some thing and Help me for get my money.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

PAYTM PAYMENTS BANK PVT LTD

4

Total Complaints

1

Total Resolved

25.00%

Consumer Satisfaction

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