Ease My Trip Easy Trip Planners Pvt Ltd - airport tax amount not refunded fully

I HAVE MISSED MY FLIGHT, SO THE AIRLINES SENT THE TAX AMOUNT OF RS **** TO THE AGENTS PORTAL WHERE I HAD BOOKED, AND THE AGENT SENT ME ONLY RS ****. I HAVE NOT USED THE FLIGHT EVEN THEN THEY HAD DEDUCTED THE AMOUNT AS CONVENIENCE FEES AND SERVICE FEES..THE AIRLINES HAVE SEN THE TAX AMOUNT AS THEY CANNOT DEDUCTE IT, SO DO EASE MY TRIP SHOULD HAVE SENT THAT TAX AMOUNT TO ME. THIS IS NOT FLIGHT CHARGE ITS A TAX AMOUNT, HOW COULD EASE MY TRIP CHARGE ON THE TAX AMOUNT.KINDLY REFUND THIS AMOUNT.