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Vikram filed complaint against Make My Trip on Apr 3, 2018
I booked a Bali(from Mumbai) package in January from Makemytrip. Last week, i got a call from MMT saying that Air Asia(airline mmt booked for my package) is not operating from end of April. MMT provided * options:
*. travel from other state (delhi or banglore) and bare expense of Mumbai to Delhi to and fro ticket
*. Get ***% ticket fare refund and book flight by own.
*. Change date of travel
All above options did not suit me as it was costing me extra charges.
I asked MMT to manage my flight ticket from Mum to Delhi, but they said no.
I asked for complete package refund, they said they can give me refund with cancellation charges.
MMT is not taking any responsibility for this situation and asking me spend extra money.
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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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