Happy Easy Go - Airline ticket refund

Amit Dua filed complaint against Happy Easy Go on Jul 3, 2022

Tkt Booked through- HappyEasyGo, Order ID: ******************
Other details given in the last.

I've initiated cancellation of enclosed fully refundable (paid ~Rs.*** premium) ticket on **th April'**, and have not yet received the refund.

The agent's customer service just replies back on mail that they are validating the refund from Airline, and Airline says they have refunded cancelled ticket money to agent.

Around ** follow up mails have been sent to Agent and Airline since May'** till Jun'** and I always get the same reply as above. No transparency on what has happened.

Seek your urgent help.

Also request please take severe action against this agent - HappyEasyGo.com - as I found from various sources that they do this to many customers.

Tkt no *************
PNR no *M*HF*.
Sector - Delhi to Mumbai
Travel date - **th Apr'**
Tkt Cost - Rs.**** (including premium for fully refundable ticket.
Cancelled date - **th April'**

Thanks
Amit Dua
**********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Happy Easy Go

158

Total Complaints

Total Resolved

38.61%

Consumer Satisfaction

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Dear, Sir still now my amount not refund by agency (Happy Easygo) My PNR No-MRI*JD And my order I'd ******************. If any clarification please let me know-**********. Thanks & Regards: Dipen Mishra