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Milad Meshrky filed complaint against Travelgenio on Nov 24, 2018
I have booked a flight ticket on-line on Travelgenio website. At the beginning they have offered the ticket for ***.** sterling pound which i have accepted and continued the booking process. At the last step the airfare was changed to be ***.** sterling with a special discount in minus value of *.**, which means i will get the price I have accepted at the beginning. After purchasing, I have been charged for the deviated airfare ***.** without getting the special discount. I have communicated with customer service, they refuse to refund the money for the special discount because it is offered to Maestro Spain Cardholders, which is not mentioned on the website
@voxya, Should I send you other documents because the sit don't accept .zip format
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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