Airasia Airline - AirAsia doesnt refund my money for the flight cancelled due to COVID19

Nalluri Venkatesh filed complaint against Airasia Airline on Mar 11, 2021

I have a booked a flight for BLR to DSP(Bali) and return and they were canceled due to covid-** and the amount is refunded to credit account which was the only for refund and now there is no option to use credit account balance to book domestic flights in airasia India site. when asked with airasia india customer support, they asked me to check airaisa international customer support and vice-versa. I have no plans of traveling to international destination. So need refund to my bank account.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Airasia Airline

Total Complaints

Total Resolved

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