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Home > Complaints > Advance taken and goods not delivered

Artful Home - Advance taken and goods not delivered

Shahana C filed complaint against Artful Home on Nov 12, 2024

This company took a **% advance payment for bamboo blinds on ** October. They claimed it would take *-** days. Were initially very prompt and responsive. Around **th Oct, claimed items ready for dispatch. After that nothing. Do not respond to text or pick up phone, or claim they will follow up and update in a few minutes but never do. I then read their reviews on Mouth Shut and found this is their standard practice - take ** percent advance and disappear, fail to deliver goods. All experiences exactly echoed mine. They do not respond, lie or obfuscate if you manage to get through.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Artful Home

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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