Arvind Yadav filed complaint against OLA cab Pune on Feb 17, 2021
I have booked ola return trip from pune to Mumbai.
Total distance including return trip was *** km but they gave charged for *** km.
When I returned back from Mumbai to Pune. I had asked to drive should I set return location, driver said no. So, I did set the location as driver know the route.
When I end the trip the bill was not generated so driver call to ola support and support executive talk with driver and me for total distance. We both said *** km but bill was generated for *** km.
Later when I check and called support they said your return was nott so additional km charged for that but we will confirm with driver and refund additional amount within **hr.
After * days they told we can not process as system generated bill.
According to him if I have not returned back to origin so additional km applied. Then he should not investigate with driver how and why *** km traveled. If my location was set to Mumbai and I have not entered return location then how and why he dropped me in pune.
Bloody donkey support responded nonsense, we can process.
If the issue is not resolve I will file FIR against his driver because according to him I have not returned then from Mumbai why his driver dropped in pune. Logically he has dropped me at wrong drop point which *** km away from Mumbai.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Two times tried to pay through UPI.payment failed ultimately paid in cash.Earlier two payments are deducted by bank. The multiple emails for refund are sent to support. No response received from dumb ola . CRN **...
I booked ola outstaion ride from Pune to Kolhapur for buisness purpose. I paid the driver the bill which is generated i.e ****/-. But old didn't generated the invoice for same ride and had to bare loss of that much...
Main concern is : I have travelled *** km. but actually charged for *** km. Driver have gone somewhere during night without approval or information and the additional distance is charged to me. Need to Investigate...