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Home > Complaints > Active LK Cash is not being accepted in app store

Lens Kart - Active LK Cash is not being accepted in app store

Fathima filed complaint against Lens Kart on Jun 19, 2021

I have purchased around Rs ****/- lens kart specs on ** Feb **** and I received **** Lens Kart cash (LKCash) which store representative explained me I can used it during my next purchase.

Today I see **** LKCash active in my account and when I am buying new specs their store/app aren't able to apply this offer.
I feel cheated here , lenskart shouldn't have given false offers when buying for first time when they don't intend to honour it.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Lens Kart

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

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