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Tata Sky Broadband Private Ltd - 215 Mbps speed on 100 Mbps fiber optics broadband

Vishal Kumar filed complaint against Tata Sky Broadband Private Ltd on Aug 12, 2020

Purchased Tata Sky fiber optics broadband connection on *Aug** with *** Mbps *** GB monthly plan and pre-paid Rs ****. Actual download speed obtained is *-** Mbps after *:** pm. Raised the problem with Tata Sky Customer care vis ticket no C******* on *Aug** and C******* on * Aug**, Multiple emails to tatasky customer care and multiple daily phone calls to tatasky local service team. The tickets automatically changed status to "Resolved" without actually solving the issue while my email id got blocked by tatasky email server. Problem is not resolved.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Tata Sky Broadband Private Ltd

4

Total Complaints

3

Total Resolved

75.00%

Consumer Satisfaction

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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