Godrej Appliances - WASHING MACHINE WARRANTY

Sub: - COMPLAINING ABOUT THE WASHING MACHINE- Reg.,
May I remind you that I purchased a washing machine (Brand name: Godrej ) From your showroom (Sri Selvaganapathi Electronics, */*, Bazaar Street, Mohanur, Namakkal dist. vide cash memo No. *** dated **th July, ****. You praised its quality, stability and functioning. You supplied me with a warranty card for a period of Ten years in case any difficulty arises in due course. To the surprise of all, the washing machine did the best service for ** months but now it has ceased functioning. Its washing machine system does not work properly and could not wash the clothes. It looks as if some fault has crept into it. Its plastic gauze has got many cracks and the internal body along with its parts are in a wavering condition. There is no proper washing machine service from the authorised centre of Godrej Service Company-Smart care. We have called much time to the smart care for further service of my washing machine to make a good condition but there is no proper response so they are making a deep depression. So please do the needful as soon as possible. Kindly replace the same at your earliest.
Note: I have attached the evidences for your reference.


Yours faithfully,
Bagyalakshmi.P