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flashstar commerce - time Replacement is not accepting the Seller First time Fault was ekart logistics Wishmaster

Gautam Prakash filed complaint against flashstar commerce on Mar 21, 2021

I Have ordered Micromax In Note* on *st March from flipkart. It was Delivered on *th march. I have raised complaint for replacement on **th march bcoz mobile has a spot on display and touch is not working properly. Replacement approved and Wishmaster came with mobile i gave him all the accessories but he was demanding warranty card but i didn't get warranty card in box with mobile. I told him to take invoice but he refused that and he cancelled my pickup.

Now this cancellelation updated on flipkat app on **th march approx * am. Now again same day at *:** AM i raised complaint for replacement through flipkart care. now ** hrs lapsed but i didn't get any updates and Seller has not approved the Replacement yet.! Again and again i am in contact with flipkat care even senior care but they are only telling wait upto ** march.
What we should do now.??

The Fault was totally of Dumb Wishmaster that he Don't know Invoice is the only warranty card.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

flashstar commerce

3

Total Complaints

3

Total Resolved

100.00%

Consumer Satisfaction

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