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Honda city - Sound System issue in City

Manivannan M filed complaint against Honda city on Feb 22, 2023

This is Manivannan, I am owning Honda city vehicle of Reg No : TN ** BC ****.

Recently I serviced my car on *rd Feb ****. When I collected the vehicle , I noticed and informed my LCD display of my audio system is not working due to some water got into it, when I asked for further details service advisor(Dinesh) mentioned as may be because of frequent use of AC and those AC vents pointing downwards to display might be the cause of LCD audio system mis-work, however moistures from AC affects the system to misfunction and it is a Known issue.

I have been told it can be rectified only by the manufacture and they have mailed about the issues. But till date I didn’t receive any mail regarding the issue, when I called out the center there’s no proper response.

Can you inspect my vehicle and have it repaired immediately .

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Honda city

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

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