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MARUTHI SUZUKI - Scooty Starting Issue Complaint User Compliant against maruthi suzuki scooty after service iam unab

PATAN SHOHARATH filed complaint against MARUTHI SUZUKI on May 28, 2023


Scooty Starting Issue Complaint


User
Compliant against maruthi suzuki scooty after service iam unable to start scooty by selling or by kicking write a letter regarding this

ChatGPT
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]

Customer Service Department
Maruti Suzuki India Limited
[Address]
[City, State, ZIP Code]

Subject: Complaint Regarding Scooty Starting Issue after Service

Dear Sir/Madam,

I hope this letter finds you in good health. I am writing to bring to your attention a significant issue I have been facing with my Maruti Suzuki scooty, which has arisen immediately after the recent service carried out at your authorized service center.

I am the proud owner of a Maruti Suzuki scooty, with the following details:

Model: [Scooty Model]
Registration Number: [Registration Number]
Service Center: [Authorized Service Center Name]
Service Date: [Date of Service]
Prior to the service, my scooty was functioning flawlessly, and I could start it effortlessly by either using the self-starter or by kick-starting it. However, since the service was performed, I have been unable to start my scooty using either method.

I have made several attempts to resolve the issue myself, following the service, including checking the battery and spark plug, but to no avail. The scooty simply refuses to start. This has caused significant inconvenience in my daily routine, as I heavily rely on my vehicle for commuting to work and other essential activities.

I would like to emphasize that the starting issue began immediately after the service, indicating a direct correlation between the service provided and the problem at hand. Therefore, I kindly request your prompt attention to rectify this matter and ensure my scooty is restored to its optimal functioning condition.

As a loyal customer of Maruti Suzuki, I have always trusted the brand's commitment to quality and service excellence. I am confident that you will take immediate action to investigate and resolve this issue efficiently. I request the following steps be taken:

Arrange for a thorough inspection of my scooty by a competent technician at your authorized service center.
Identify and rectify the root cause of the starting issue promptly.
Provide a detailed explanation of the problem, including the parts or components that have been affected.
Ensure that the necessary repairs are carried out without any further delay.
Guarantee that the issue will not recur in the future, and that my scooty will be restored to its previous reliable state.
I trust in your commitment to customer satisfaction and your dedication to upholding the reputation of Maruti Suzuki. I would appreciate receiving a written response within [Specify a reasonable timeframe] confirming the action you will take to address this matter.

Please be aware that I have always been an advocate for Maruti Suzuki and have recommended your brand to family, friends, and colleagues. I sincerely hope that this issue can be resolved swiftly, allowing me to regain my faith in the quality and reliability of your products and services.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

MARUTHI SUZUKI

8

Total Complaints

3

Total Resolved

37.50%

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