Swiggy Bundl Technologies Pvt Ltd - refund request for order id 198082387129086

I am writing to request a refund for my order (ID: ***************) from SFC Soya Chaap (Shalimar Bagh) that I placed through your platform on * February ****.

Unfortunately, I received an incomplete and partially consumed order, which was disappointing. I have attached an image and the bill for your reference.

Order Details:

- Order Date: * February ****
- Order ID: ***************
- Restaurant: SFC Soya Chaap (Shalimar Bagh)

I would appreciate it if you could process a refund for this order as soon as possible.

However, I am extremely disappointed that despite my initial email (Request Id-********), I haven't received any response or update from your team in over ** hours. As a customer, it's unacceptable to experience such a delay in resolving my issue.

I urge you to look into this matter urgently and provide a refund or a suitable resolution.

Thank you for your prompt attention to this matter.

Sincerely,
Piyush chaudhary