Loading...
Harshit Daila filed complaint against Kwabey on May 20, 2026
I placed a prepaid order on Kwabey.com (Order ID: *******) for * T-shirts worth ₹*** on ** April **** through Google Pay UPI.
The payment was successfully completed and the amount was debited from my bank account. However, the company cancelled my order from their side without any prior notice or proper reason and refunded the amount into their internal wallet on ** April **** instead of refunding it to my original payment method.
For more than one month, I have been unable to use the wallet balance because the website continuously shows “Technical wallet error” during checkout. I am also unable to withdraw the amount back to my bank account.
I contacted the company multiple times through email, phone calls, and Instagram messages, but they have not provided any proper response or resolution.
This amounts to deficiency in service and unfair trade practice. I request immediate refund of ₹*** to my original payment method/bank account and necessary action against the company.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I've ordered * tshirts from kwabey.com but there is a size issues so I returned them on * june and it reached their warehouse on * june but still the site is showing return initiated even after ** days and there is ...
I have placed a ordered on * june **** still iam not getting any updates or tracking, will it be delivered or not.
Can't use wallet. Order cancelled. And now cannot use money in wallet.
I ordered some t shirts from kwabey and i canceled that order then they gave refund in thier kwabey wallet and i can't order anything from that money whenever i order something then they show technical wallet error ...
I placed an order for t-shirts on the Kwabey website and made a prepaid payment of ₹***. The order was prepared but was subsequently canceled by the seller. Instead of refunding the money directly to my original pay...