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Ritabroto Ganguly filed complaint against Prepinsta on Jul 6, 2022
I bought PrepInsta Prime's * month subscription. But all the material that they advertised was not present and the customer service was extremely rude and unhelpful. So, I applied for a cancellation of my membership * days after I purchased it to get a refund as per their ** days money back guarantee* policy. I called them and they talked rudely to me and each time told me to wait for a call next day. But the call never arrived. I mailed them and there also they lied and said that I'll get a call but that call also never arrived. They are simply delaying the process so that they don't have to give me a refund. I bought the subscription based on their false advertisement and now they are not even honouring their money back policy. I feel completely violated
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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