Pepperfry.com - Pepperfry — delivered damaged cushion fillers

I have made a order (order id : *********) in pepperfry for White Fibre Cushion Filler - Set of * on **th April **** and it got delivered on **th May ****. Besides, only one cushion was in good condition and remaining all damaged/pressed in set of *. and not in useful state.

So, I made return request on the same day after calling the worst ever customer care of India. They also replied on the same day saying they wont accept return/refund and the product I received is a same product in their website.
Again, I have called customer care on **th May **** (Its not customer care, some thing else I can say ***********) so they arranged call back with a customer care manager who has rejected my return request ( he is most intelligent guy ever born in the world next to pepperfry founder. ) he said If i take the cushion out from the plastic cover it will blown up. Is there any cushion available in the market like that, just curious to know. also attached received cushion fillers image.

He said will not return/refund my amount and he disconnected the call while i was arguing on the matter.

Finally, I came know these guys are "Organized looters" in Indian digital era, just google "pepperfry consumer complaints" you will get hell lot of complaints, one sample for reference

https://www.quora.com/Is-Pepperfry-the-best-store-for-buying-furniture-in-India-...⇄

So I would request somebody's help here to get my amount Rs *** to be refunded. and also these guys are dangers to in Indian digital era.

Dear Consumers, please stay away from looterfry.com