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Club Mahindra Holidays - "holiday" disaster !

kamal narayanan filed complaint against Club Mahindra Holidays on Jan 21, 2019



......... just cant recover from the horrible "holiday" thanks to the "skills" of some motivated call-center "customer-care" morons !
first it was a "managerial" 'hide-n-seek' goof-up at LePoshe kodikanal for * days ! ...... and later they assured a great stay n sent me to a "stay-in-room" * days at munnar , all sight-seeing + photography hobby stuff i had planned at munnar came a cropper as the roads leading to them was totally blocked ( roads otherwise also were like a pot-holed minefield ) .
this was supposed to be a well earned rest and family time , only now my family wont hear the word "CLUB-MAHINDRA" , total ** days wasted not to talk of the ridicule from my children , over **k spent on a wasted holiday which has sapped my energy , i am not exactly in the "**-**" years bracket ! .....no designated car parking for self driven vehicles,all prime car-parking designated to "TAXI" , diesel was just **+ km trip and so was the ATMs !
I can post all call recordings .....more than **+ attempts at calling them .

take my word for it the munnar place has deteriorated so much in over the ** years i have known it , forget "gold-crown" .......this is no longer deserves even a "copper-crown" !

shame on your "CLUB MAHINDRA" team !

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Club Mahindra Holidays

43

Total Complaints

19

Total Resolved

44.19%

Consumer Satisfaction

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