Zoom Car India Pvt Ltd
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Complaints
Zoom Car India Pvt Ltd - Total loss full and final refund not recieved Open
My concern regarding total loss settlement claim not recieved From Zoom car Accident case ..! Ensuring Accountability mishandling of Zoomcar accident cases* I am writing to express my deep dissatisfaction and concern regarding the handling of ...
Jul 11, 2024 by Sonia Kakkar
Zoom Car India Pvt Ltd - Trip not availed Open
Zoom app has booked the trip without confirmation from the host and not refunded amount paid for the trip. ...
May 07, 2024 by Paul sandeep
Zoom Car India Pvt Ltd - Gaadi fix waalae car delivery nahe karwa rahae hae Closed
Car **/*/**** sae workshop par khade hae gaadi fix waalae car delivery nahe karwa rahae hae na he call receive kartae hae na he mail ka jawaab daetae hae na whatsup ka jawaab daetae hae ...
Apr 23, 2024 by Zuber sheikh
Zoom Car India Pvt Ltd - Not getting damage car repair work Open
I am a host my car was damaged by the guest. They repaired my car but while returing the car they lost my keys, spare tyer and tyer. They took my second key to bring back the car but now they are not paying for the damages for lost tyer and spa...
Mar 03, 2024 by DULAL PATIL
Zoom Car India Pvt Ltd - Refund not provided for damaged car MH 02 Open
We booked a maruti swift on *th january and on **/**/****, we got the Car No. MH ** AU **** for host Mr. Atif. After driving the car we have found that the car was damaged and having lots of issues mechanically, electrically and physically ( T...
Jan 11, 2024 by Gaurav Kathuria
Zoom Car India Pvt Ltd - Need a refund on a booking Closed
So we have booked a Zoom Car on *st Dec **** in Hyderabad near Balanagar at *:** pm and when we went to the given specific location the car was nowhere to be found near or at the specified location and we were searching the entire area on our f...
Dec 03, 2023 by Pavan Kumar
I have booked the zoom car on fro the trip from **st nov to * dec ****. When i went to pick up the car. The car was having the issues the front tight tyre was having severe buble and the insurance paper were not available when i asked for the k...
Nov 22, 2023 by Vikramsingh
Zoom Car India Pvt Ltd - Car hit the man police case cctv captured Open
Hi zoom, Booking id- JPSNC**TX, On **th feb **** a guest name Abishek sheron booked my car i** sportz, HP **B **** from the zoom host app. He hit a man brutally with my car at ghaziabad toll. It was captured on CCTV camera. That man third pa...
Aug 28, 2023 by Arjun Kumar Sarkar
Zoom Car India Pvt Ltd - Payment Failure Open
I have done a payment of *****/- from mobile wallet(Amazon pay)on July Saturday ** th **** for a two day trip in and around Bangalore in Zoom car Received a payment successful and failure message from zoom car at the same time and money got...
Aug 01, 2023 by Meera Babu R
Zoom Car India Pvt Ltd - Refund not initiated Open
car was Not located at the place ...
Jul 29, 2023 by Samadh Butt
Zoom Car India Pvt Ltd - Refund denied by Zoom Car Open
Post booking the car for my personal trip from.Zoom host there was certain damage which I had repaired and the same claim was assured by Host that it will be repaired also the insurance charges claimed during booking was paid. The bills were up...
Jun 30, 2023 by Bhoomika Wagle
Zoom Car India Pvt Ltd - ZOOM CAR NOT AVAILAIBLE ON MENTIONED SITE Open
*. I booked a zoom car on ** Jun @*** for the duration starting from **** hr on ** Jun **** to **** hr on ** Jun **** by making a payment of Rs ****/- from zoom car mobile based application. *. I went on to pick up the car at **** hr at the ...
Jun 04, 2023 by AJAY KUMAR
Zoom Car India Pvt Ltd - Car damaged by company person Closed
I have subscribed for zoom car host and a company person came on **.**.**** to install the company GPS and other device fitment. The company person in the absence of the owner drove the vehicle and made a damage on the door and front number p...
May 17, 2023 by Amith Shankar
Zoom Car India Pvt Ltd - Refund policy Open
I booked the car * times last night and both the owners said car is not available you have to cancel your booking and while cancellation you are taking charge of it why man what is my fault in it i need all my money back otherwise i have to tak...
May 03, 2023 by Chirag taxak
Zoom Car India Pvt Ltd - Zoom car online transaction issue Closed
I have paid INR**** for car booking in zoom car on feb ** ****. During the time of transaction it was failed. But amount was debited from account later we completed booking using credit card. Our bank (HDFC) has confirmed the payment os proces...
Apr 21, 2023 by Kiruthika
Zoom Car India Pvt Ltd - Payment successful but booking is not confirmed Refund also not received Closed
Payment of **** on **th February was received by zoom car but booking was not confirmed. Refund is also not processed yet. ...
Mar 06, 2023 by Diwakar
Zoom Car India Pvt Ltd - Refund of amount Open
I had booked one car through zoom car on **.**.**** by paying Rs.*****/- car booked but while going to pickup car msg received car not available choose another car diff Rs.***/- again paid by me, but while on the way to pickup car again msg rec...
Feb 04, 2023 by MAHESH KHAMBIA
Zoom Car India Pvt Ltd - I have been cheated by the zoom car Open
I have booked a car, the suppose to give full tank but they have empty tank and i filled the Pre checklist in the App and put the petrol for **** Rs and I found after putting petrol they have assigned me a defective car and I spoke to customer...
Jan 31, 2023 by Anbazhagan
Zoom Car India Pvt Ltd - Vehicle downgrade amount Open
I booked my car that was scorpio for ** dec **** and just before the trip i got the message that my car is not available. I booked that scorpio for ***** rupees and then i saw alternate car option which was available and i booked swift dzire an...
Jan 25, 2023 by Basit alam
Zoom Car India Pvt Ltd - Zoom car host not repairing the damages done by them Open
my car was listed with zoom car host and with each booking there use to be some damages done by the customers who took the car , but the company keep telling us all the damages will be repaired at once, when there are * such damages even after ...
Jan 13, 2023 by Chandan MP
Zoom Car India Pvt Ltd - Zoom car refund Open
I have booked Zoom car from **th march to **st march, but when i went to pickup the vehicle, there was no vehicle there and despite of numerous mails and calls to the zoom car, they didn't respond to my mails and calls and failed to refund my m...
May 15, 2022 by Abhiram Reddy Peddireddy
Zoom Car India Pvt Ltd - Zoom Car Ruined Plan Cancelled Trip at last momemt Open
I had my approved Driving License in Zoom car app back in **** Delhi RTO. After I booked their car they allowed me to do so. In morning I was about to leave for my urgent work. These crooks with so called Customer care called and asked they ca...
Feb 14, 2022 by Ashish Raj
Zoom Car India Pvt Ltd - Damaged car Closed
We hired a zoom car from Chennai to Pondicherry. The car we got was in a pathetic condition. Despite complaints, the company didn't change the car. Things became so risky when one of the front tyres bursted in the middle of highway. We have bee...
Nov 24, 2021 by Manka Behl
Zoom Car India Pvt Ltd - Zoom car refund still pending Closed
It’s been more than * months and I still got my refund back , please look into this as soon as possible booking I’d : jps*nf*qs...
Mar 13, 2021 by Sasank
Zoom Car India Pvt Ltd - Not refunding back the money Open
I made a car rental booking on ** Jan **** through Zoomcar mobile app.My zoomcar booking id was JPS*NN*EJ. The car was booked and the money was deducted from my bank account. But, the car was unavailable for the required booking time. This was ...
Mar 01, 2021 by Hardik Thareja
Zoom Car India Pvt Ltd - Refund amount fraud by Zoom car company Open
i had booked zoom car on **st of December ****, i had taken the car at **.**PM from Forum city center (basement *, zoom parking area) Mysore. i finished the ride and handed over the car at around * in the evening that day. i had deposited a s...
Feb 06, 2021 by prabhanjan rs
Zoom Car India Pvt Ltd - Refund pending from zoom car Open
Zoom car booking ID : JPS*NYUZ* I booked the car at Zoom Car six months ago and iam canceled the booking next day. To this day I have not received the refund money . ...
Jan 19, 2021 by Y VENKATESH
Zoom Car India Pvt Ltd - Refund amount not being credited back Closed
I booked a car from zoom car from * to *th dec****. I had returened the car on the correct date. Its been more than ** days now and i have not received the refund amount of INR ****. There is no way to reach the customer care over phone and on ...
Jan 18, 2021 by Abhijeet Rakhan
Zoom Car India Pvt Ltd - Refund Not Processed Open
I booked a Swift AT for a day on **th August for **th September and later cancelled it due to personal reasons. As per the company policy my refund should have been processed in ** days but that did not happen. I made number of calls and wrote ...
Dec 25, 2020 by Sai Chetan Pathi
Zoom Car India Pvt Ltd - Refund is not initiated by zoom car bangalore Closed
I have been waiting for my refund amount -**** for car booking ID - JPS*N*L*B since ** days. I Have tried to reach via mail and call - but no response. This is really very bad. ...
Dec 20, 2020 by Pavan Kumar
Zoom Car India Pvt Ltd - Money not refunded for more than 5 months Open
I booked a car from zoom in the month of june. I completed the trip and I was satisfied with the trip. But I didn't get the refund amount. Customer care number was turned off. So, I contacted a number mentioned in google. He asked me to wait fo...
Oct 27, 2020 by SIDHARTH N
Zoom Car India Pvt Ltd - Refund not received Open
I've been waiting for the refund since long. It even crossed their policy time and I'm truly needed for money, even after trying multiple times their customer service is not up to the mark. Please help me get my money back. ...
Oct 27, 2020 by Mahidhar P
There where * bookings *. booking JPS*ND*IZ was cancelled on ** august with refundable amount ₹ *,*** *. booking JPS*NDT*G was completed on * september ****. But the security deposit and fuel reimbursement that needs to be refunded is ₹...
Oct 22, 2020 by nomesh Gajare
Zoom Car India Pvt Ltd - Not got Refund from more than 50 days Closed
I booked a car on **th August,**** from Zoom car (Booking ID- JPS*N*PR*) which they cancelled, just ** mins before the booking time It has been more than ** days that I have not received the refund of amount of ₹*,***. I have complained m...
Oct 12, 2020 by Anuj Kadam
Zoom Car India Pvt Ltd - Refund Related Open
Refund for * booking is not yet initiated . *st Booking is on July **** which is fuel Refund- (Booking ID : JPS*N**LK) - Rs***/- *nd booking is on September **** which is cancelled booking (Booking ID : JPS*NE*** - Rs.***/- *rd booking i...
Oct 05, 2020 by Aswanth
Zoom Car India Pvt Ltd - Refund is not credited Closed
I have booked zoom car and the booking was completed on september *nd. Its been more than ** days, but my refund is not ye initiated. Please help me on this...
Oct 04, 2020 by Manojkumar
Zoom Car India Pvt Ltd - Zoom car refund pending complaint Closed
I had booked zoomcar for *th september but the dealer canceled at last minute, I had booking for *AM in the morning, and I got a call @ *AM at night, is this way to treat customer? also refund is still pending...
Sep 24, 2020 by Piyush Bagaria
Zoom Car India Pvt Ltd - Refund Open
I had book my trip from Ahmedabad on November ** **** for ** april ****, unfortunately lock down happen in india so i cancelled my booking after i cancelled i didn't ask any thing till * months because every reputed. I have contact via ...
Sep 14, 2020 by Devendra barvadia
Zoom Car India Pvt Ltd - Zoom car refund not received Open
I haven't received my zoomcar refund of **** INR , it's been more than ** days ,However now I am not able to connect customer care as well ,also I have sent requests in help and support which is in the app but I didn't receive any kind of respo...
Sep 12, 2020 by Sandeep Kumar
Zoom Car India Pvt Ltd - Refund not received Closed
I cancelled my booking **th may, but I didn't receive my refund. Actually zoomcar refund policy * to max ** days, but almost * months gone ...
Aug 24, 2020 by Hari S
Zoom Car India Pvt Ltd - Refund and Travel Money not refunded Open
I had made a booking from Zoom Car ID JPS*N***U, intially booked Swift but just before a day they said that the car is not available, and they would arrange a eco sport a little far from my house and I would not have to pay any additional fee a...
Aug 08, 2020 by Akshat Gaur
Zoom Car India Pvt Ltd - Refund and security deposit not received Closed
I did * bookings on July * and ends at July * .... And I have cancelled * booking from it...... And within minutes I cancelled it but not received my refund till now... And another booking completed and ride also completed till now I doesn't ...
Aug 02, 2020 by Vivek ratna
Zoom Car India Pvt Ltd - Pending Refund Open
My refund is pending from June. No response from customer care. I need a prompt response. I've paid *** fine plus intrest in my credit card due to your delay. Booking id : JPS*NY**S...
Jul 17, 2020 by Vijay C
Zoom Car India Pvt Ltd - Refund not received and no response from zoom Open
My booking id: jps*nya*m I made a payment of ****/- and in that **** are charges and ****/- as security deposit. At the time of vehicle handover fuel was just * points and we made tank full (Paid ****/-) As we booked zoom car, due to break...
Jul 13, 2020 by RAJENDAR
Zoom Car India Pvt Ltd - Refund not received from Zoom car Open
I have not received the refund of the cancelled car booking from zoom car of Rs ****. The booking was cancelled by zoom car on ** May ****. I was infromed by zoom car customer care that i would be receiving the refund within * weeks to my sourc...
Jul 11, 2020 by Girish Gopalan
Zoom Car India Pvt Ltd - Refund Closed
I have booked a car on * st June my booking ID is JPS*NYKJC. Bit its already * month is over I dint received any my refund amount that is ****/- every time the zoom car guys are gaving a fake commitment tat is from this month end u have receive...
Jun 30, 2020 by Abdul Razikh
Zoom Car India Pvt Ltd - Refund pending for 3 months Open
I have booked zoom car for multiple times for the month of April, may and June. Because of lockdown I have cancelled the booking. It has been * months I have cancelled the booking. But until now I didn't received my amount back. Every week I ca...
Jun 27, 2020 by Sethuraman
They cancelled my booking JPS*NYR** without my knowledge and they haven't refunded my amount of **** . I missed an important meeting because of this . So I tried calling the customer service . But they haven't responded to me yet . Nobody answe...
Jun 04, 2020 by Tabrez
Zoom Car India Pvt Ltd - Refund not being paid by company Open
We have booked zoome car for a trip when there is an offer of free cancellation policy anytime before start of time, due to covid and govt regulations we dont want to go trip and cancelled trip , even after * and half month they are not paying ...
Jun 03, 2020 by Sainath
Zoom Car India Pvt Ltd - Refund was not even initiated within promised time Open
Refund was not even initiated within promised time by zoom car and they have violated their own policy by saying error is there in system. Have spoken to ** diff ppl who gave all false dates for refund and finally one rude agent spoke and asked...
May 24, 2020 by Herrick wilson
Zoom Car India Pvt Ltd - Booking done but car not Provided Closed
Dear All, I have booked a Zoom subscription car on **th May and paid all Advance Security and one month Rental but he CAR has not been provided so far and also not getting any confirmation or call back from the zoom back end team on status upd...
May 16, 2020 by DEEPAK KUMAR
Zoom Car India Pvt Ltd - Faulty and unsafe car pushed to me risking my life Open
Booking id JPS**OYD*. Trip Date- */**/**** Place - Hubli I was given the car ford ecosport whose tyre burst midway during driving. Which ultimately caused an accident and thrashed a truck at around **.** pm in a very deserted Highway near ...
Nov 29, 2019 by Akash shetty
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