File a Complaint against The Jt-store
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against The Jt-store?
If you are not satisfied with The Jt-store, file a complaint now:
1. Go to "File a Complaint" form
2. Choose The Jt-store and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from The Jt-store
But before filing a complaint, you should
a. Contact the customer support of The Jt-store first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
The Jt-store - Refund against the cancellation of delivery Open
I booked an AC online on **.**.** from the “The JT-Store" by an amount Rs. *****/ and payment made through Credit Card ( order confirmation copy attached). I got confirmation through the mail that the product will be delivered within * to ** ...
May 10, 2019 by Sibaprasd ray
The Jt-store - Product not delivered Open
I ordered from thejtstore.com on */*/** an AC of midea worth Rs *****/-. As it was advertised on Google. I paid above amount plus ** Rs delivery charge which leads to total *****/-. There was immediate confirmation mail too from their side stat...
Apr 18, 2019 by Siddhartha srivastava
The Jt-store - Asking for additional payment for the product Open
When I initially purchased the product through online payment, the price of the product was Rs. *** only. After a few days after I had called the company to inquire about my product. Then the company spokesperson tells me that I had agreed with...
Apr 01, 2019 by Arpana Rai
The Jt-store - Amount Not Refunded Open
order id ref: ******. on sep **st ****, i have ordered for a guitar for rs *** under smart deal offer. and paid rs.*** including the delivery charges. when i contacted about the the jt store support center, they asked me to download there app a...
Nov 14, 2018 by C. Chandra Mohana
The Jt-store - False advertising -canceled but no refund Closed
I have purchased what was advertised as a special on a phone. However when I realized that they did not answer my question to clarify I canceled the order Purchased on * August ****. They offered a refund but it is over * month and still no r...
Sep 10, 2018 by Kelly Cherian
The Jt-store - Package not delivered Open
I have placed order canon camera on **/**/**** with Rs ***.**. in The JT store and They sent confirmation email. After that there is no any response from JT store. They cheated lac of customer like this saying that this is extra-ordinary deal...
Sep 06, 2018 by Rajesh H N
The Jt-store - Package not delivered Open
I ordered for saree in January ****, yet not received the order. I made online payment of Rs ***/-.I didn't get customer care number in their website....
Sep 02, 2018 by Rajani S
The Jt-store - Order cancelled but no refund provided Closed
I placed one order for saree at the jt store. I saw that ad on fb. I pay using debit card for amonut *** rupee. I placed order on ** jan ****. After waiting for * week i mailled them to provide me details for my order but they dont. After that ...
Jun 23, 2018 by Prasad dambe
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