Smytten
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Complaints
Smytten - Incomplete products delivered Open
First of all while I was placing my order from a brand plum from application of smytten...* gifts were visible.Post order placed only * was visible in my order section...later on when it got delivered today....none were delivered...I did not ge...
Nov 18, 2024 by Aishwarya Raj
Smytten - Less products delievered than ordered Closed
I've ordered * products from smytten and I've only received * of them along with the other products I've ordered When i raised a ticket on the app itself they told me to wait and on keeping me waiting they said today that there was no error f...
Nov 14, 2024 by Shweta Singh
Smytten - Neither delivering the product nor refunding the money Closed
Neither they are shipping the product nor cancelling it and not even letting me cancel it from my end and thus my money is stuck as it was a prepaid order ...
Sep 11, 2024 by Sonal Parihar
Smytten - Refund issue Closed
I ordered smytten trial pack at **th April ****. And prepaid my amount through google pay.Unfortunately I cancelled my order same day . I didn't get my refund ...
May 31, 2024 by Rasitha
Smytten - My Products are not delivered Sent Damaged Product Closed
Symtten for their unsatisfactory handling of my recent purchase, order #*******. Despite numerous attempts to resolve the issue, I have been met with inadequate responses and unacceptable resolutions. I received the aforementioned order, whic...
May 09, 2024 by Deesha Mehta
Smytten - Didn t got my refund Closed
So I ordered trail orders from smytten on **th April,****, order no******** and at the time of delivery I was not able to get the order because I didn't got the Otp that the delivery boy wanted. I paid the amount of rupees *** online and after ...
May 06, 2024 by Mehak Rawat
Smytten - Refund issue Closed
Smytten is India's Largest Product Trials & Discovery Platform, where you can enjoy thousands of trial packs from ***+ premium Indian & International brands. It is also an online shopping app with specially curated stores across **+ lifestyle c...
May 05, 2024 by Ashiq
Smytten - Refund not received Closed
I have ordered trial product in Smytten on **/**/**** & payment method prepaid Rs.***. But due to some reason I can't able to pick the order at the time of delivery on **/**/**. In the app, it says the refund amount would reflect in my bank acc...
Feb 22, 2024 by Divya Kiran
Smytten - Damaged product delivered Open
I have been a victim of fraud by a well reputed e-commerce company Smytten on * occasions. Once, they delivered a damaged bottle of oil and second time a damaged tin box. On either occasion they didn't provide a resolution to the issue. Neither...
Feb 18, 2024 by Ankit
Smytten - Two items in package is not delivered Open
I placed an order on Smytten app on December *, ****. The order included the following items: Premium * - International Nuts and Berries *** gms Premium * - International Healthy Nut Mix *** gms Philips Hair Dryer - Purple Mama Earth Curd...
Dec 16, 2023 by Ayyeswarya
Smytten - Ordered Products were missing in the delivered package Open
App . I recently placed an order on Smytten on December *, ****. The order included the following items: Premium * - International Nuts and Berries Premium * - International Healthy Nut Mix Philips Hair Dryer - Purple Mama Earth Curd Smoo...
Dec 10, 2023 by Ayyeswarya
Smytten - I have canceled the order on time and it has been 6 days but my refund has not arrived Closed
I’m cancel my order * days ago but my refund was not received in my account ...
Nov 17, 2023 by Reema halder
Smytten - Wrong products received Closed
I have received wrong products. I received all lip balm instead of shampoo,conditioner, face cream....
Nov 16, 2023 by Prats
Smytten - Refund not received Open
I ordered prepaid trail order from smytten on ** July and it cancelled on * August by them and they sent message and email that my refund is initiated/ processed and refund will reflect on your bank within * to ** working days. But I don't rece...
Aug 13, 2023 by Rinsiya Ul Sharafu
Smytten - Online shpopping from smytten Closed
I ordered some products on ** May **** order id SM********the amount was after discount *** and second order amount was ***. Both of the order is showing packed but it did not dospatched yet. I lodged so many complaints through email at care@s...
May 29, 2023 by Lakshmi Rani
Smytten - Oder was not received Closed
Actually i oder my product on smytten app and * day left i didn't receive my oder ...
May 17, 2023 by Nupur chopra
Smytten - Didnt recieve products Closed
Delivery date is getting delayed day by day and the cuatomer support is saying the reason as unavoidable circumstances. Delhivery is the courier service....
May 11, 2023 by Deepya Jampa
Smytten - Refund is not credited yet Closed
I have ordered free trail pack but next day i cancelled because everyone was complaining about smytten that they don't deliver product and if delivered some items are missing, so i cancelled the order and ask for refund but they have not credit...
May 06, 2023 by Himanshi
Smytten - Did not get refund Closed
I had cancelled my order, and its been ** days and still I have not got my refund....
May 01, 2023 by Srijani
I have ordered by paying for my trail products, also i thought of chaning my mind, so canceled right away and placed another order, but I haven't received the refund of my first order, also didn't receive the parcels of my second order, worst e...
Apr 24, 2023 by Sridevi Ravanam
Smytten - Received empty box Open
I have ordered perfume on smytten app but received empty box order I'd is #******* kindly help to solve...
Apr 04, 2023 by Neha Pranami
Smytten - Refund amount not received Closed
I order a trial product from the smytten app. I wasn't able to receive the order and thus it got return. its been * days but i haven't got my refund. I tried to contact the smytten app but no response from their side...
Dec 30, 2022 by Neral noel Carvalho
Smytten - Order Items undelivered Closed
Conflicts with order Id ******* , undelivered item complaint raised multiple times like more than ** times to different executives like Rida, Harsh etc at care@smytten.com but they are simply ignoring the complaint and asking me to locate a non...
Dec 01, 2022 by Ritika
Smytten - Order cancelled by smytten company Open
hello on **th of october **** at *.**pm i have ordered * combo of rica white chocolate wax and white chocolate hard wax beads ***gms from smytten sale i paid **** for that at *:** i got mail about refund when i checked in it’s app then i foun...
Oct 19, 2022 by mansi gupta
Smytten - Order auto cancelled Open
hello on **th of october **** at *.**pm i have ordered * combo of rica white chocolate wax and white chocolate hard wax beads ***gms from smytten sale i paid **** for that at *:** i got mail about refund when i checked in it’s app i found...
Oct 18, 2022 by mansi gupta
Smytten - Refund Open
I ordered some products from Smytten yesterday **/**/****..but that time some products are stock out so my *st ordered wasn't confirm but my payment was successfully debited from my account and credited to Smytten account (Rs ***)..then I reord...
Oct 01, 2022 by Pritha Das
Smytten - Refund issue Closed
I have ordered *trial products on **th September **** and cancelled it the very next day again i ordered on **th September and cancelled the ordered within **mins. i paid through upi i.e., through my gpay account but my refund has not been sent...
Sep 17, 2022 by Ujjayeni Sen
Smytten - I can t get my money back Closed
It's a scam website. They will deliver free products then take that money and put it in your wallet. If you are thinking to buy something with that money from wallet they only let you use **% discount using that wallet. You just can't use compl...
Aug 12, 2022 by Nimesh k
Smytten - Incomplete package delivered Open
Placed an order#Shop #******* which was incompletely delivered on **th may ** I raised Ticket No:********** on thier app on **th May ** They closed the ticket on **st May saying resolved but provided no resolution so I mailed care@smytten ...
Jun 29, 2022 by Bruce Leeks
I have canceld my order on June ** ****but I don’t receive my refund money so I’m requesting for my refund amount......
Jun 28, 2022 by Ramya
Smytten - Package not deliveredorder no Open
I have ordered from smytten application for two products for which the payment has already been paid. Product didn't get delivered and when I raised the complaint in the application they did not even tried to reach me and they have mention the ...
May 20, 2022 by Jaya Bharti
Smytten - Package not delivered Open
The tracking link provided by the company shows that my package has been delivered, even though it hasn't reached me yet....
May 05, 2022 by Pankhuri Rastogi
Smytten - Product removed after placing order Closed
I had added dot and key probiotics gel using * trial points & same product was available in free gifts, So in invoice I should get * dot & key products but they removed my * trial point product automatically I don't know why...
May 01, 2022 by Hemali Dilipkumar Jayswal
Smytten - Package not delivered Closed
Hello Everyone, I ordered some trial orders in *** rupees from smytten on ** March ****. And it supposes to be delivered on ** March. But still, I didn't get my order. Today is ** April. please guys I think it's a fake app so please don't or...
Apr 13, 2022 by Divya khatri
Smytten - Package not delivered Closed
I didn't receive my product yet no updates and all I am waiting for my product please deliver it....
Mar 22, 2022 by Madhuri Basti
Smytten - Refund money Closed
I have canceld my order on **-*-** but I don’t receive my refund money so I’m requesting for my refund amount...
Mar 01, 2022 by Bhoomika
Smytten - Not refunding money Open
I ordered from smytten a lip balm , but I was given a smaller size . So I asked for a replacement. They came and took the product the next day and after a few days they gave a new parcel , which again contained the smaller size of product , not...
Jan 27, 2022 by Pooja Singh
Smytten - Package not delivered Closed
I have ordered products on smytten app around ** days back which is not delivered yet even there is no option to track products . I have mailed several time but unable to get reply ...
Dec 29, 2021 by Aanchal chhabra
Smytten - Order not delivered gets delayed regularly Closed
I ordered from smytten on **th November still it's not delivered everyday new date is updated it gets delayed further. No information is provided about the tracking system or how to contact the customer service....
Dec 06, 2021 by Sejal Patil
Smytten - Package not delivered yet Open
I placed my order in symtten on ** nov ****, it was expected to reach on **nov. Day by day going the delivery date is changing by itself as example yesterday it shows it will be delivered on * dec. But today its showing like it will be delivere...
Dec 06, 2021 by Lohith A
Smytten - Parcel not delivered Closed
Dear my order no ******* my parcel not delivered but in app show ** delivered what can i do pls call me sir My gmail id- mdtanha**@gmail.com Mon-********** Amount-*** paid...
Nov 29, 2021 by Md Sahaban
Smytten - Package Not Delivered Closed
I Ordered * Shipments *, Order ID #******* * ,Order ID #******* Both the shipments are saying unable to pickup since * Days And It's An Prepaid Order...
Nov 29, 2021 by Pratik Jain
Smytten - Complaint about products I ordered from smytten Open
I order things with my traial points plus I added one extra product by paying extra bt the package which got delivered contains completely different products ...not a single item matches from what I ordered ....hope u respond soon ....hope cus...
Oct 30, 2021 by Soni Kumari
Smytten - Refund amount not received Closed
I ordered sample products and prepaid in Smytten and came to know that they don't deliver products so that i cancelled my order and asked for refund they mailed refund Id they mentioned that within * to ** days refund amount will be refunded bu...
Oct 26, 2021 by Sneha
Smytten - Package not delivered and money not refund Closed
I ordered few products from symtten last month and has not got delivered till now and there is no refund. It always shows in transit.kindly help on it...
Oct 21, 2021 by Mousumi
Damaged leaking product. It was a gentle skin cleanser from Cetaphil. . They have already picked up the product from me but are not sending the replacement nor the refund. The ticket number on the app is 24591....
Oct 08, 2021 by Guneet Khurana
Smytten - Damage Products Delivered Closed
Dear Team I had received brokken shampoo and conditioner spilled all over the box and you are refunding me ** and ** Rs what the hell are you doing please take your products return back and refund my money. order id #******* Regards ...
Aug 31, 2021 by Shanya Srivastava
Smytten - Package not delivered Closed
I ordered their so call free trial products which never gets delivered. No response from their Cc team...
Aug 22, 2021 by Jeena tarafdar
Smytten - Package not delivered Closed
My product was supposed to be delivered on **th August and still not delivered. No response from customer care...
Aug 20, 2021 by Vishnupriya Rajesh
Smytten - Package is not delivered Closed
I was very much available in the address but the ecomm express delivery executive was soo rude that he refused to come to my place amd said that he would get it delivered tomorrow but still there is not responsible action from anywhere now i ca...
Jul 24, 2021 by Shubha Nair
Smytten - Extra charged than the actual amount and used products recieved Closed
In May ****, I had ordered few products worth of ****₹ approx from the app symtten. The beauty products were separated firstly without my knowledge into three shipments for which I was charged **₹ each separately, without my prior consent. ...
Jul 10, 2021 by Mumal shekhawat
Smytten - Missing items and not received refund Closed
I have ordered on Smyteen for the first time I have waited for my order to receive but after I have received it a product call protein bar is missing so I raised a complaint and they told me that they will refund an amount of ** rupees but stil...
Jul 02, 2021 by SRIJA KONISETTI
Smytten - Package not delievered Closed
My order id is ******* i have order **** rs product from this app. that's is prepaid order which I have already paid. and now this app showing internal error whenever I open to check my order status. they are fraud. they took my money and didn...
Jun 12, 2021 by Ishrat
Smytten - Refund cash Closed
My payment was deducted but my order is not confirmed yet please do refund as soon as possible pls refund my money on my paytm no plss..... didn't get my refund money b...
Jun 04, 2021 by nandini dass
Smytten - Product not delivered Closed
I ordered few items on ** April ****. They were partially delivered but one of the item is not delivered yet. it is been almost two months now but there is no response about delivering the product or refund. Whenever ask, the response was "apol...
Jun 04, 2021 by Shankar
Smytten - Misding items and not got refund Closed
I order some products where I was supposed to get cool duo mist which I was suppose to get as a free gift..price of this item was approx *** ..that duo was missing from my box. There was one more product of tea tree sachets those should be * i...
May 15, 2021 by Anju Soni
Smytten - FAKE PRODUCT DELIVERED Open
I had ordered for a calvin klein perfume which costed me ****rs and had received a perfume bottle with the cover very clearly tampered with. I had written some mails regarding the issue to customer care along with the photographs. Even the cove...
May 05, 2021 by Dr. Asheesh Reddy
Smytten - Product not delivered nor refund the money Closed
I have ordered product on *st April, ****, since then I am following up with Smytten team for my product but I have never received my product. They replied that will get my order, then after some time in app it shows that product delivered but ...
Apr 26, 2021 by Mushriba Memon
Smytten - Wrong products delivered Closed
Order no #******* I hv ordered * trials of different products but what I hv received not even one product is matching these products which I have received is of no use for me I feel like I am cheated for rs *** plz help I am attaching the pi...
Apr 17, 2021 by Zeenat khan
Smytten - Products not delivered Open
I have placed order for * items on *th April, on Smytten app, Two of them were not delivered yet.. I have mailed them * times but I didn't get any answer.. Smytten doesn't have any customer care number also.. I don't know what should I do.. Wor...
Apr 16, 2021 by Iva Manna
Smytten - Product not received but in smytten app it shows order delivered Closed
Product that I have order not received to me but in smytten app it shows order delivered...I belived this app but they cheated me there is no customer care number to complaint ......
Apr 15, 2021 by Divya Thulasimani
Smytten - Not returning my money Open
They haven't shipped my order and when I am asking for my money they are telling me that they cannot cancel it as it has already been processed but there policy clearly states that I can return or cancel it even after it is shipped...
Apr 15, 2021 by Humra qumar
Smytten - Package not delivered Closed
My first trial order from Smytten was supposed to be delivered on jan **, ****. The status of the order is showing as delivered, whereas I have not received any courier as such. Also, I did not receive any call from any employee for the same. O...
Mar 02, 2021 by Sujitha Babu
Smytten - Received wrong products Open
I ordered some trail products from smytten on **-**-**** and products got delivered on **-**-**** but I received entirely wrong products.that are not what I order and I mail to them so many times but no response from them.i want my money back...
Feb 02, 2021 by Saranya
Smytten - Package Not Delivered Closed
I had ordered a few items on January *th, **** and it was supposed to be delivered by January **th, ****. But there have been no responses made by the brand yet. They have not contacted through phone or mail at least once. I tried complaining a...
Jan 17, 2021 by Amy Suzanne Jacob
Smytten - Wrong product received Open
No response from smytten and they have given wrong product, a nsil polodh instead of lipstick, there is even not any return tab on the app of smytten I want refund or replacement of the correct product...
Jan 06, 2021 by Nawaal
Smytten - Promise not fulfilled Open
I bought Mystery box from Smytten during black friday sale. They promised that minimum worth of products in box is ₹**** which can go upto ₹****+. But in reality they sent products of worth ₹*** approx. I complained to the company but the...
Dec 22, 2020 by Shweta
Smytten - Products not delivered Closed
I have made a purchase through Smytten app. The complaint shows delivered on **th Nov but i have not received the product. Here are my points of defence; *) The company says they can't help because i did not notify within * days - The delive...
Dec 05, 2020 by Smita SB
Smytten - Wrong detailed product sell by smytte Closed
Soap facewash scrub received with * year expiry but when purchased on app it shows * years shelf life.....
Nov 26, 2020 by Khushal
Smytten - Package not delivered Closed
I ordered trial products from smytten dated **/*/**** and they mailed me to inform that your order has been delivered. And yet I haven't received any delivery . I talked to them and inform them that I haven't got any delivery today nor I have...
Oct 01, 2020 by Soni singh
My wallet cash is about to expire...i am not able to place any order......
Sep 27, 2020 by Shreya
Smytten - Wrong product delivery Closed
Hello We have ordered sea Iceland temptations perfume on **th Sept ** and on **th Sept we received a wrong product instead of perfume they have sent us bodywash upon raised the complaint they denied to deliver the item which we have placed. Di...
Sep 14, 2020 by Khushi y
Smytten - Package not delivered Open
I made a delivery from smytten and it was supposed to be delivered on ** august for which i was charged rs*** but my order never came it is showing status of being delivered. I reported issue by mail to them but they are not resolving it. ...
Sep 01, 2020 by Sakshi Rawt
Smytten - Package not delivered Open
I have ordered sweets from might through smytten app on *nd June. The expected delivery date was *th June. Bt today is **th June **** and still the product is not delivered. I have contacted there customer care through email a lot of times. Bt ...
Jun 13, 2020 by Poulomi Banerjee
Smytten - Smytten Order Number not delivered yet Closed
I had ordered * bags of Ahista luxury teas on **nd April ****. My order was supposed to be delivered on **th April ****. Even after sending multiple emails the company replied to few mails and now has completely stopped bothering to answer. The...
Jun 03, 2020 by Bindu Prahlad
Smytten - One item undelivered Closed
I placed the roder on March **,****. Since the lockdown began soon after I did not bug the company with delivery but oy sent one mail asking if they planned on delivering the product post lockdown or if they will cancel the order and refund the...
Jun 02, 2020 by Sherin J
Smytten - Package not delivered Closed
I had got a message that they delivered my package but I have not received any delivery the company had sent me otp for delivery when I have the otp how the delivery man could deliver the package and they are not giving the details of delivery ...
May 03, 2020 by Kiran
Smytten - Package not delivered Open
I had ordered a couple of product from smytten on **st August and on *th the product was shipped and on *th September the product was returned to the shipper and after that no movement is there and still the product is in transit when I complai...
Sep 11, 2019 by Rounak Kumar Singh
Smytten - Package not delivered nor money refund Open
I have purchased * free trials from smyttem , courier charges Rs*** paid by me . They dispatch the courier and it shows delivery to some other person. Instantly I lodge a complain by mail regarding wrong delivery. Earlier they replied to my ...
Nov 05, 2018 by ANKUR MATHUR
Smytten - Package not delieverd Open
I ordered a lipstick in shade rich fig on *th of march but they delierverd me nutmeg shade. I returned the same on **th March but still they didn't notify me against my replacement. After mailing them so many times they send me wrong deliver u...
Mar 19, 2018 by Sheetal dubey
Are you Smytten?
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