Smytten
- Ordered Products were missing in the delivered package Open
Ayyeswarya filed this complaint against Smytten on Dec 10, 2023
Resolution Demanded:
Refund
Damages
App . I recently placed an order on Smytten on December *, ****. The order included the following items:
Premium * - International Nuts and Berries
Premium * - International Healthy Nut Mix
Philips Hair Dryer - Purple
Mama Earth Curd Smoothening Shampoo with Curd and Keratin
As a part of the promotion, I was also supposed to receive freebies, which included a Neem Comb Kit, Silicone Face Mask Applicator, and Under Eye Cream.
Upon receiving the package, I noticed that the Philips Hair Dryer - Purple ,Mama Earth Curd Smoothening Shampoo with Curd and Keratin and Silicon face mask applicator brush were missing. These items were, however, clearly mentioned in the item description when I placed the order and also in the package I received.
I've immediately contacted Smytten customer care through mail and app. But they closed my ticket. However, they've refunded Rs.** to Smytten wallet. They didn't refund my money.
I am utterly disappointed with the app. I want my money back.
Are you brand?
Are you Lawyer?
Smytten
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
Related Complaints
Smytten - Less products delievered than ordered Closed
I've ordered * products from smytten and I've only received * of them along with the other products I've ordered When i raised a ticket on the app itself they told me to wait and on keeping me waiting they said today that there was no error f...
Nov 14, 2024 by Shweta Singh
Smytten - Neither delivering the product nor refunding the money Closed
Neither they are shipping the product nor cancelling it and not even letting me cancel it from my end and thus my money is stuck as it was a prepaid order ...
Sep 11, 2024 by Sonal Parihar
Smytten - Refund issue Closed
I ordered smytten trial pack at **th April ****. And prepaid my amount through google pay.Unfortunately I cancelled my order same day . I didn't get my refund ...
May 31, 2024 by Rasitha
Smytten - My Products are not delivered Sent Damaged Product Closed
Symtten for their unsatisfactory handling of my recent purchase, order #*******. Despite numerous attempts to resolve the issue, I have been met with inadequate responses and unacceptable resolutions. I received the aforementioned order, whic...
May 09, 2024 by Deesha Mehta
Smytten - Didn t got my refund Closed
So I ordered trail orders from smytten on **th April,****, order no******** and at the time of delivery I was not able to get the order because I didn't got the Otp that the delivery boy wanted. I paid the amount of rupees *** online and after ...
May 06, 2024 by Mehak Rawat