Smytten
- Products not delivered Closed
Smita SB filed this complaint against Smytten on Dec 05, 2020
Resolution Demanded:
Refund
I have made a purchase through Smytten app. The complaint shows delivered on **th Nov but i have not received the product. Here are my points of defence;
*) The company says they can't help because i did not notify within * days - The delivery is showing **th Nov so i notified on *rd Dec. This is * days from the effective date (**th Nov)
*) Nowhere in there FAQ or Terms and Conditions * days is mentioned as a timeline. This information should be made available to the customer and not rest with the company
*) The Delivery Courier ask for OTP when Delivering the order. I have not given OTP so how is it showing delivered.
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Smytten
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