OLA ELECTRIC
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Complaints
OLA ELECTRIC - Faulty Scooter service deficiency Open
i buy ola scooter which delivered on ** september during this * year time spain scooter breakdown mutliple time and always ola take extra time to give service. Its have full of bug every week small problem occurs . like - rebooting , display b...
Sep 16, 2024 by Ankit Prajapat
OLA ELECTRIC - Faulty Scooter Service Not Provide on Time Closed
i buy scooter which delivered on ** september during this * year time spain scooter breakdown mutliple time and always ola take extra time to give service. in last ** day scooter breakdown * timmes *st service centre take ** days to deliver an...
Sep 16, 2024 by Ankit Prajapat
OLA ELECTRIC - Manufacturing defects in vehicle not fixed since 2 yrs of delivery Open
I purchased an Ola S* Pro two years ago, and it has had manufacturing defects that cause the scooter to stop working every month. Each time it breaks down, I report issues like defects in the suspension, MCU, and network failure to the service ...
Sep 08, 2024 by Aditya Kasyap
OLA ELECTRIC - Delay service Open
Mera scooter ** August se kharab ho gya tha usmein restart ka issue aa rha tha scooter drivable nahi tha aur service centre mere ghar se **km dur tha phir main complaint karvaya lekin kuch response nahi mila phir main ** August ko ola care plan...
Sep 03, 2024 by aman kumar
OLA ELECTRIC - Ola Scooter Not Delivered As experience Centre Is Permanently Closed Closed
Dear Team, I visited the Ola Experience Centre in Yelahanka today, expecting to pick up my scooter. However, I discovered that the center has been permanently closed by BBMP. Could you please inform me of the new location where I can col...
Aug 22, 2024 by Jeet Barman
OLA ELECTRIC - Refund issue Open
I have booked OLA s* air scooter last month (July) **th using my one credit card on EMI option, later my plans changed and I had to cancel the booking which I did on **rd of July. Ola confirmed the refund and shows the status as refunded, I hav...
Aug 21, 2024 by Ashok Kamepalli
OLA ELECTRIC - Since two months my scooter issurs not resolved Open
Purchase OLA scotter in the month of april **, used for two months with ***+km, suddenly it is started malfunctioning, and i raised the complient online but even after one months, no one responded, i forced to take to neareast service station b...
Aug 19, 2024 by Shanthakumar
OLA ELECTRIC - OLA is Froud Open
I have booked OLA Electric Scooter on **/**/**** OLA agent has promised me * days delivery I have paid total amount to OLA but today **/**/**** till day not delivered me OLA scooter. ...
Aug 15, 2024 by Arbaj Babulal shaikh
OLA ELECTRIC - OLA Open
Hi [Recipient's Name], I am writing to express my deep dissatisfaction with the service I received at the Sunkadakatte Bangalore Ola Service Center today. Despite following your team's confirmation, I visited the service center and waited...
Aug 05, 2024 by Shashi Bhushan
Dear Team , My ola S* pro as per commited date supposed to be delivered by **/**/***.Still as on date **/**/**** not delivered and no communication and unable to reach out to anyone for any support .Very poor bad pathetic service highly disapp...
Jul 27, 2024 by DIBAKAR PATNAIK
OLA ELECTRIC - The screen of the shows the scooter has issues please restart Closed
The shooter's screen shows (scooter issue please restart the scooter) we have given or scooter on *rd July **** and after giving the scooter for Korea than ** days . The service center has not solved my problem . ...
Jul 23, 2024 by Abhishek Jacob
OLA ELECTRIC - Worst service Closed
I bought Ola electric scooter model no Ola x*plus on ** Jan **** .on **th of feb I got accident from my scooter in which scooter damaged **percent then I filed claim for body parts of scooter but today is ** Jul till now no response have been g...
Jul 19, 2024 by Deepak Kumar
OLA ELECTRIC - My OLA scooter was stopped working Closed
My OLA scooter suddenly stopped working at *th of July until now no response from the scooter Raised an emergency ticket to OLA and got call from OLA backend team on *th July and they're asking me to pay Rs.**** as a towing service and next d...
Jul 12, 2024 by Kumar
OLA ELECTRIC - Faulty ola scooter delivered Open
I purchased ola s* x on **st june **** and got delivery on **rd june **** and by very next day I am facing problems in this vehicle. *. Brakes - Brake gets jammed randomly at any moment and cant move scooter. Sometimes scooter can be moved i...
Jul 08, 2024 by Zeenat Shaikh
OLA ELECTRIC - My scooter not working and support not getting Open
My scooter showing that scooter not working please restart I am restarting lots of time but again and again showing same. I am contacted to customer care but no response Am registered complaint on mail and ola app but also no response fr...
Jul 04, 2024 by Atish Patil
OLA ELECTRIC - Refund Amount Closed
Please note that I have ordered the Accessory with the Ola scooter in the month of March and as it was delayed to be delivered i have decided to cancel the order and i have canceled the order in mid of April month. Further in the system it's sh...
Jul 02, 2024 by CHETHAN A G
OLA ELECTRIC - Service of OLA Electric Closed
My vehicle was breakdown in the middle of the Road on the **th June and I requested for RSA it came after * Hrs and took my vehicle to service centre till now (being a week) I haven't received any update and my job card has not yet created yet....
Jul 01, 2024 by Deepak Pothuraju
OLA ELECTRIC - Faulty scooty delivered Open
The vehicle delivered was defective from the day I received it. The mobile app to unlock the scooty was not working from the beginning. When asked in the service center, they said it can take up to a week to get it working. It has been * months...
Jun 25, 2024 by Aravind Reddy
OLA ELECTRIC - Report of Broken and LowQuality Side Stand Open
I booked an appointment for Ola's service on dated **.**.**** for a broken side stand, but it is still not available. Please address this issue. As per my scheduled appointment, I went to the Nunhai service center. However, the part is not ...
Jun 20, 2024 by Amit Sharma
OLA ELECTRIC - Ola X Plus having issues since day 1 Open
I have purchased Ola S* X Plus in Feb **** and since first day it has issues related to app connectivity, screen issues, Bluetooth and starting issues which has been reported multiple times and the scooter also has been taken to service center ...
Jun 19, 2024 by Adnan Laeeque
OLA ELECTRIC - Service not provided Closed
My scooter has some issue with left side keypad they stopped working, I register a complaint on app in month of april, after a week no solution provided, I need to go to service center, where I clearly told that they do not have spare part, and...
Jun 15, 2024 by Vipin Kachhwaha
OLA ELECTRIC - Ola eletric refusing refund for non deilvered scooter Closed
I've booked a Ola scooter (Model S* X plus) on Feb **th ****, with a promise of delivery in * weeks. I've uploaded an the required documents and the document verifcation process is complete and moved to registration phase. Since then there are ...
Jun 11, 2024 by Yogesh Vellingiri
OLA ELECTRIC - NO SERVICE FROM OLA ELECTRIC Open
Dear Sir / Madam, There has been a problem with my Ola S* Pro scooter for almost * month since *.*.**, I am not able to ride the scooter and it has been * month since I complained but till now (*.*.**) no technician has come home to fix the sc...
Jun 06, 2024 by Kunal Kumar Rajak
OLA ELECTRIC - Vehicle not delivered Open
I booked or purchased on (** th April )my Ola vehicle . With assurance and confirmation of delivery befor ** th may . Order - Order ID: OET-***************-ESR*** . But when it’s delayed I called to toll free no. ***-******** .they...
May 31, 2024 by Dr Ashvini kumar bhoi
OLA ELECTRIC - NOT DELIVERD Open
I purchased ola s*x *kw on **/**/** Delivery date was **/**/** registration done, insurance done but Still not deleverd, customer care representive Only says to wait, no timeline for delivery I ask for give timline for delivery or refund my...
May 31, 2024 by Ravikumar Kalkumbe
OLA ELECTRIC - Service not delivered Closed
My scooter is not working from last ** days.company not repairing my scooter so I am unable to use my scooter ...
May 30, 2024 by Amit anand
OLA ELECTRIC - Horrendous Customer Support from Ola Electric It s just an extortion Open
I am absolutely fed up with the atrocious customer support from Ola Electric. Over the past month, I have created at least ** tickets and paid INR **** for a premium Ola Care plan, yet these people have shown zero commitment or courtesy. My ...
May 22, 2024 by krishna chaitanya
OLA ELECTRIC - Ola Electric not returning scooter from Service Closed
****s of complaints against Ola Electric for taking the vehicles for service and not returning it back in as long as * months! This is absolute ridiculousness and no one seems to be accountable! I have paid more than *k for Ola Care Plus...
May 14, 2024 by MANAAL MANEKCHAND MANIYAR
OLA ELECTRIC - Refund of full payment not yet completed Closed
I purchased ola s* pro on Feb ** **** with split payment using SBI credit card and IDFC credit card EMI I have received the payment for non EMI of SBI and with IDFC EMI I did not receive I made multiple calls and email and it has been * months ...
May 10, 2024 by Brahmaji Chundru
OLA ELECTRIC - Ola electric care plan and services stopped Closed
Ola Electric's service has been nothing short of disappointing and frustrating. Despite purchasing their Ola Care plan, which promises home pickup, service, and delivery, my bike remains inoperable. Despite multiple calls for assistance, the pr...
May 09, 2024 by krishna arisetty
OLA ELECTRIC - Scooter delivery Closed
ive orderd a OLA X*X+ on march ** and its still not delivered....
May 05, 2024 by Balu Ranjan
Dear [Ola Service Center Manager/Concerned Personnel], I hope this message finds you well. I am writing to express my deep dissatisfaction and frustration with the service provided at your esteemed Ola Service Center. My experience with your...
May 05, 2024 by Tejas Sunil Karwa
OLA ELECTRIC - Ola electric refund not received Open
I booked an Ola electric vehicle on ** Mar and was assured delivery in * days. Even after ** days there was no progress so I cancelled my order. From ** Apr, I am following up for my refund on X and mails, but get same response " dedicated team...
May 01, 2024 by Rahul Sahani
OLA ELECTRIC - For ola scooter delivery Closed
Dear sir i have booked my ola scooter s*x+ at *rd april and given delivery date ** april **** but i didn't recieved till date **/**/**** pls do delivery my ola scooter otherwise i want to compasation against my complaint my order id is OET-**...
Apr 22, 2024 by SAnjay
OLA ELECTRIC - Package Not Delivered Open
I booked OLA S* Pro on **st March **** and paid all amount upfront. I didn't get any update regarding delivery of product while I made lots of follow ups. I got to know * days before of delevery date that I have to wait for *-* weeks But I need...
Apr 16, 2024 by Krashn Kumar
OLA ELECTRIC - Promises given by sales manager and sales man not full filled Closed
That the Complainant, {SAGAR DNYANESHWAR DHAVLE}, had purchased an electric scooter (OET-***************-JID***) from the Opponent, {OLA Electric Technologies Private Limited, ANDHERI WEST MUMBAI}, on **st March **** with the assurance provided...
Apr 08, 2024 by sagar dhavle
OLA ELECTRIC - Faulty OLA delivered after 1 month delay Closed
Purchased Ola S*x+ on **th Feb. Got delivered on **th Mar, more than a month late though the promised delivery date was of *th Mar. The Scotty broke-down on **st Mar just in * day and *km of drive. After a month long ordeal there is no respon...
Apr 05, 2024 by harsh kumar
OLA ELECTRIC - Ola electric mobile aap not working Closed
Hello Sir/ma'am I was purchased S*-X+ Model, but I am facing issues when ola electric Application login. Problem:- unexpected Error shows in mobile application. Because of this I can't use mobile to connect my bike . Can't change pa...
Mar 25, 2024 by sushant kulkarni
OLA ELECTRIC - Ola Electric the vehicle is not working and there is no update on app Closed
Ola electric S* X+ was delivered on *th Jan after few days of use it suddenly stopped on road and no response from the road side assistance team. The manager of the showroom from where the delivery was take was not responding to calls. after sp...
Feb 27, 2024 by Nandini
OLA ELECTRIC - Not able to raise ticket Application account issue Closed
Recently i was driving my ola and suddently i fall down due to issue with Cruise control. They have changed some spare part and later application stopped working as they did some reset. Since than i am not able to login to application. I have r...
Feb 26, 2024 by Jiten Pansara
OLA ELECTRIC - Defective Scooter Delivered Closed
I had recived OLA on the **th of Jan and the very next day my bike stopped working i took it to the same experience center of OLA ans handed over the bike, till today they havent returned my bike...
Feb 08, 2024 by Daniel
OLA ELECTRIC - Ola pro Gen 2 yet to get delivery booked in October 2023 Open
I have booked OLA S* pro Gen * on October **th ****. Scooter dispatched from the manufacturing unit on December *st week. But, its not getting delivery to me. They said, still RTO is not done. Showroom is Gandhipuram bus stand near, Coimbatore....
Jan 30, 2024 by Sivaraman
OLA ELECTRIC - New bike used by OLA staff for before delivery Open
Order I'd IDOET-***************-IJO*****. .scooter purchased on **nd December. Delivery date was **th Jan ****. Downloaded the ola electric app and saw the someone named Yogesh Kumar was riding my bike and the bike has already been used for **...
Jan 29, 2024 by Anand Mansinghani
OLA ELECTRIC - Delay in delivery Open
i booked a ola s* pro on ** dec ****. it was said that it will be delivered on * jan **** . but when i reached the showroom on the said day they told me to come the next day as the scooter wasn't ready yet. and when i arrived the next day to re...
Jan 03, 2024 by adwaith
OLA ELECTRIC - Faulty scooter delivered Closed
i have received faulty scooter, newly provided scooter not able to charging, different color scooter received, bugs in application many feature not working, reverse not working and many more issues ...
Dec 13, 2023 by chintanchotalia
OLA ELECTRIC - Internal damage of the bike and asking me to pay Closed
Once upon a service center visit, I found myself facing an unexpected challenge with my vehicle. A peculiar noise near the headlight prompted me to seek assistance at the Indirnager service center. However, what seemed like a routine check unve...
Dec 10, 2023 by D NANDA KISHORE
OLA ELECTRIC - Ola electric breakdown time breakdown vehicle delivered just one week before Closed
On **/**/**** I received delivery of Ola S*-pro. In just * week, I have faced *rd time breakdown of my vehicle regarding touch-screen and connectivity. Since it is new I will get free service, but what after that if it will continues to malf...
Dec 09, 2023 by Deepak David
OLA ELECTRIC - Vehicle not delivered Closed
my vehicle is not yet delivered, order Id is ****PEA*** even after uploading all the documents end number of times and making full payment in advance. I'm raising the claim for harassments from your team , worst electric company. ...
Nov 24, 2023 by Ritesh nagwani
OLA ELECTRIC - Service not provided by OLA electric Open
I had purchased a ola scooter (OD**BJ****), which is * year old now. I have also taken OLA service care package for attending complains directly at my home, but to my surprise after taking the service care package i had to beg them to provide ...
Nov 22, 2023 by Saswata Bisoi
OLA ELECTRIC - Scooter was not working since 1 month Open
My ola scooter was not working since last * month and i went to coustomer care and book service and then technician came and check my scooter but issue wasn't resolved after that i booked brack down scooter service after * or *.* they came brin...
Nov 22, 2023 by Parmar Abhaykumar Balubhai
OLA ELECTRIC - FAULTY BACTERIES TRYING TO CHASE THEM FROM LAST 1 MONTH Closed
MY SCOOTY STOP WORKING SUDDENLY,I RAISED A COMPLAINT ON OLA APP WITH ROADSIDE ASSISTANCE,BUT FROM LAST * MONTH WITH MY REGULAR COMPLAIN ON APP,X,AND OVER CALL NO-BODY IS HELPING IN ANY WHICH WAYS, ANSWER ARE THE SAME ,WE ARE WORKING ON IT,NO ME...
Nov 20, 2023 by VIJAY TANTIA
I have purchased Ola S* Air electric scooter on *st Sep **** and got it delivered on **th Oct ****, but right after a couple of days it is not accepting charging (from first attempt) and total system got dead with handle lock. After several app...
Nov 15, 2023 by DIBYA SINHA SARKAR
OLA ELECTRIC - Scooter not delivered Open
I have booked ola scooter on *th September **** with full payment. At that time the delivery was showing as **th October. I am an NRI and i am in India only for couple of months every year. I booked the bike with full payment considering that m...
Nov 08, 2023 by Lisdon Stephan Dias
OLA ELECTRIC - Service not given Open
I have purchased ola scooter online in January ****. Now on ** th August **** it got some problem and get brokedown i have complained ola through there ola electric app multiple times call customer service multiple times and doing emails too bu...
Oct 10, 2023 by Omveer singh rathi
OLA ELECTRIC - Ola Scooter needs service Closed
On **.*.** my scooter suddenly turned off and it remained off for * days and even rebooting did not work, even after complaining no one came to check. Then on the *th day when I started the scooter, the scooter suddenly turned on, but I have a ...
Oct 03, 2023 by Kunal Kumar Rajak
OLA ELECTRIC - Breakdown issue not resolved but status showing issue closed Open
My scooter has breakdown on **/**/**** .I lunch service request same day , during this period no one connect me but status shown issue closed. During this time period I have colled several person related to ola but they are not helping me . S...
Aug 26, 2023 by Hemant Kumar
OLA ELECTRIC - Delay in service Open
My vehicle is breakdown on **.*.**** in middle of the road they they were took the vehicle to the service center till date they were not given my vehicle back they were keep on telling we r on our work it will takes time and there is a no corr...
Aug 11, 2023 by Venkata narasimha murthy
OLA ELECTRIC - False commitment from the company Open
They have told * years warranty for the scooter but some parts are damaged due to poor quality materials are used now they are telling it will not cover in the warranty ...
Jul 30, 2023 by Venkata narasimha murthy
OLA ELECTRIC - Subject Complaint against Ola Electric for Delayed Delivery of Ola Pro Open
Dear Sir/Madam, I am writing this letter to file a formal complaint against Ola Electric regarding the delayed delivery of my Ola S* Pro electric scooter. I am deeply disappointed with the company’s inability to fulfill their commitment ...
Jun 12, 2023 by Pankaj Bharatbhai Madha
OLA ELECTRIC - Accessory not deivered Open
Ordered and paid ...
May 28, 2023 by RAJENDRA PRASAD YERRAMOTHU
OLA ELECTRIC - Ola Electric Scooter accessories not delivered Closed
Scooter accessories not delivered, got a message in whatsapp saying the accessory is available when I went the denied saying it is not there, I have been a customer for OLA for over an year and asking for the accessories from long time it is al...
May 24, 2023 by Saahil Ali
OLA ELECTRIC - OLA SCOOTER OLA VEHICLE NOT DRIVABLE Closed
I AM HAVING AN OLA ELECTRIC MADE SCOOTER MODEL: OLA S*, AND SCOOTER GOT BROKE DOWN ON ROAD A WEEK BEFORE (**-**-****), I HAVE NOTIFIED THE SAME WITH CUSTOMER CARE THROUGH CALL AND E-MAIL FOR SIX DAYS, NO RESPONSE. THEN I HAVE ARRANGED CONTACT T...
May 16, 2023 by RAGITHA E
OLA ELECTRIC - Zero debt policy and personal accident coverage not given to me Open
ZERO DEBT POLICY AND PERSONAL ACCIDENT COVERAGE NOT GIVEN BY OLA ELECTRIC TO ME HAVING VEHICLE REGISTRATION NO. KA**EK**** WHILE GENERATING POLICY THEY HAVE NOT OPTED, BECAUSE OF THERE MISTAKE I AM SUFFERING AND PAID MONEY OF REPAIRING *****/- ...
Apr 11, 2023 by JITENDRA SINGH
OLA ELECTRIC - Scooter screen turns blank Open
i hav purchase ola in October company promise that they will provide free home services if any problem occurs but now taking ***+ gst on every home visit n selling their garbage scooter to all I had problems in my new ola scooter thrice in last...
Mar 24, 2023 by swatantra Kesarwani
OLA ELECTRIC - Refund not yet credited even after 25 days Open
Dear sir/madam, My ola booking id OET-***************-UDC***,I purchased ola S* on **.**.** by making whole payment via credit card. Then i cancelled the ola on **.**.** & booked ola S* pro by making whole payment. For S* cancellation, I ...
Feb 18, 2023 by Carol francis x
OLA ELECTRIC - Ola Electric Poor customer support and repair services Open
I purchased ola scooter but I regret due to poor quality , poor customer support and repair services. Since purchase my bile is either at ola service center or at my parking due to poor repair service and not well trained staff. My Bike ...
Nov 19, 2022 by Amit Babhale
OLA ELECTRIC - DEFECTIVE PRODUCT OLA PRO Open
I am extremely disappointed with the service I've gotten at Ola *. Your Scooter is sub-standard at best. I haven't been able to charge my Ola S* Pro from Day * and despite requesting for support almost ** times now, no one has been able to fix...
May 01, 2022 by Gaurav Ganesh Jhawar
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