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Nykaa ^(89/162)

Nykaa - Dyson Product not working ^Open

Placed order for Dyson -airwrap multistyler blue blush on **th July and received courier on **st July but the product is not working, it switches off by itself and white light is blinking on the bottom of the dryer. Had similar issue when I ord...

Aug 01, 2024 by Dr srikanth pinipe

Nykaa - Wrong items received ^Open

I had ordered various items like body wash, concealer, make up wipes, toner, powder, etc. Of various brands. All I received were nail paints from Manish Malhotra. Despite multiple mails and a complaint all they said was "we checked at our stor...

Jul 09, 2024 by Shwetambari Shetye

Nykaa - Wrong item sent and return reject ^Closed

I ordered an ampoule named tonymoly ampoule but they sent me cosrx moisturizer and when i created return they reject my request and said that they weight of the package matches ...

Jun 09, 2024 by Chelsi

Nykaa - Product not working ^Open

Hair straightener is not working, customer support services is worst , no resolution provided, in product page they didn't mention about return policy, I sent them relevant picture and video ...

May 22, 2024 by Pallavi

Nykaa - Incomplete Order Delivered ^Open

I had placed an order with ** items and received only a very small part of my order. the customer service is awful and extremely unwilling to help. they first said they would refund me and then kept opening my case and increasing the timeline t...

Apr 04, 2024 by Pooja James

Nykaa - Cancel parcel ^Closed

I ordered a parcel from nykaa on * feb they cancelled it then and then i call their customer care number and they did replacement to that on ** feb now they cancelled it again I want that order today or tomorrow but they want me to re order it ...

Feb 26, 2024 by Majid altaf

Nykaa - Wrong Products are not getting replaced ^Closed

Hi, I had placed an order for products worth **** and there were arriving in * shipments. One shipment of products worth **** was delivered to me on **th February **, as soon as I opened the package all the products were different and though o...

Feb 12, 2024 by Muhiba Masood

Nykaa - Product not delivered ^Open

Nykaa order - ORDER NUMBERNYK-*********-******* Delivered with * product m caffeine naked & raw coffee face mask instead of my order of Maybelline newyork fit me compact powder, dot&key toner and Cetaphil skin cleanser Now they are not even co...

Jan 12, 2024 by Prangya Panda

Nykaa - WRONG PRODUCT RECIVED ^Open

I purchased HNK *** Degree Rotate Hair Curler but they send me wrong product as on site described. And when i call custmer care they said we will note your complain then we will call back yoy but they dont call. and i complaint again and again ...

Dec 26, 2023 by Mayur Anitkumar Gurjar

Nykaa - Package not received even after complaining to Nykaa support for multiple times ^Closed

I have placed order from Nykaa on **th Nov ****. It was showing the products will get delivered by *nd Dec ****. when it was *nd Dec the date got delayed to *th Dec, then *th Dec, then *dec, then **th Dec then it was showing **th Dec then **th ...

Dec 12, 2023 by ankita chakraborty

Nykaa - Return Pick up and Refund ^Closed

Order No:NYK-********-******* Delivered On **-**-** Return Requested On **-**-** Return Approved On **-**-** The return pick up has still not happened on **-**-**. Customer Care On chat and Emails are robotic and ready with generic and com...

Nov 25, 2023 by Bhageshwari Gopaldas

Nykaa - Return of a product ^Open

This is regarding return of abovesaid product. I ordered this product but since it was not fitting well I asked for return. But despite several call and several promises from your executives it did not happen. I am a doctor and do not have time...

Nov 20, 2023 by Dr. Anagha Agrawal

Nykaa - No replacement for the damaged product ^Closed

I placed an order of * items on *th Oct and it got delivered to me on *th Oct. But one of the items was damaged/not sealed; I placed a replacement order on the same date *th Oct. But till now, I have not received any resolution for my complaint...

Oct 24, 2023 by Nishitha

Nykaa - Non credit of loyalty points on cancellation of order ^Closed

I placed an order with Nykaa on **/**/**** that was returned due to wrong delivery address. I had used up reward points worth ***.** rupees in this order . Since the order has been returned, the reward points should be credited back to my accou...

Oct 22, 2023 by arushee sharma

Nykaa - Parcel not received ^Closed

I had ordered my nyka products on ** Sept **** today on Sunday **sept I was going to receive my order...I got a msg that the parcel is delivered but I haven't received any parcel..the courier service was dependo...worst experience ...

Sep 17, 2023 by Rutuja

Nykaa - Nykaa rejected my return request of damaged products ^Open

I ordered two lipsticks from Nykaa, both premium brands. * MAC and * Charlette Tilbury lipstick that amounts to above **** rupees. When I received the parcel, I opened both and the Mac lipstick was completely uprooted from the container and the...

Jul 22, 2023 by Sneha Singh

Nykaa - Package not delivered ^Closed

I had placed an order and it was never delivered on the expected date and i got a message that i was not home while i was home. No delivery attempt was made in the consecutive days although i called customer service several times. This has been...

Jul 08, 2023 by Sruthi

Nykaa - Product not received ^Open

I placed the order on **/**/**** and on **/**/**** they updated on the system that my product was delivered but it was never delivered to me and when I received the delivered text I immediately raise a complaint to nykaa support team and they a...

Mar 27, 2023 by Pravin bhandari

Nykaa - Package didn t deliver ^Open

In my cart there was * products but during delivery I got only * products & in app it's showing it is returned but I haven't been received that product ...

Mar 24, 2023 by Manas Agrawal

Nykaa - Return refund not initiated ^Closed

I had received an order in *march , (Nyk-*********-*******) the product is faulty, I had talked to the customer representative (after minutes of staying on hold) she said that she’ll arrange a pick up , I have still not received and call/mail...

Mar 13, 2023 by alisha jain

Nykaa - Product returned refund not received ^Open

I had returned the product along with the other product..I had called Nykaa multiple times, wrote them more than **-** emails. Their responses have been robotic and irrelevant not addressing the concern. Inspite of informing multiple times tha...

Mar 10, 2023 by Anita

Nykaa - Refusing to process refund for Cross Border Product ^Open

Purchased a cross border product from Nykaa (Hindash that came from Dubai). They sent me the wrong product. Was unable to initiate a return or replacement from the Mobile app. When I read the policies, no returns or replacements are applicable ...

Mar 02, 2023 by Riya Susan George

Nykaa - NYK ^Closed

Hi, This is in regards with an major Escalation & fraudulent behaviour by a Good reputed organization!! Firstly, The complain was raised on *th February but till today no resolution provided. Social Media Escalation was raised still ...

Feb 24, 2023 by Nimita Singh

Nykaa - Package not delivered ^Closed

I had placed an order and it was marked delivered on **th. As I was in office I couldn't physically pick it and delivery guy informed he has left it near door step but when I returned back home I didn't see the order so I checked with all my ne...

Feb 23, 2023 by Nidhi

Nykaa - Package not delivered ^Open

I have ordered a product from Nykaa and it was suppose to be delivered on **feb however it's still not delivered and it's already **nd Feb and they are doing nothing from their end.. I have made the payment too. They are not delivering the item...

Feb 22, 2023 by Lisa

Nykaa - I placed a return request and was cancelled without reason ^Open

I placed an order amount of ***** and after placing i called that few items were wrongly placed so helped in in return. They rejected my return saying that they cant take this because I place return of * to * items.i requested but no help provi...

Feb 17, 2023 by Raj Nandini

Nykaa - Worst customer support experience ^Open

I had placed an order of Rs. **** on February **, ****. Order id - NYK-*********-*******. On February **, few items from this order was delivered out of which one item was broken. After opening the package I had raised a replacement request A...

Feb 17, 2023 by Anindita Chatterjee

Nykaa - Delayed Delivery ^Closed

ORDER ID- NYK-*********-******* I've placed the order on *th Feb & the order was supposed to get delivered by *th Feb, The delivery got delivered & on **th the order was out for delivery but it didn't got delivered, It showed as failed del...

Feb 16, 2023 by Pragati Mahanta

Nykaa - Pakage is not delivered but shows it is delivered ^Closed

The app is showing my order got delivered but it is not delivered to me neither did any delivery agent call me....

Feb 11, 2023 by Hafsa

Nykaa - I want to return ky order but they rejected the request ^Closed

I make * combo order but i only * product so i make * return request and after * days this request get rejected ...

Feb 08, 2023 by Tanu

Nykaa - Receive diffrent product ^Closed

I have made an order of faces of Canada foundation shade ** and i received the shade no. ** and i have place return request that have been rejected from nykaa is it my mistake that I got different product and the are not accepting the return re...

Feb 05, 2023 by prachi ginoriya

Nykaa - Not approving my Return request ^Closed

I placed an order of a perfume on january **th **** and received it on **th january ****. I created the return request on **th january **** itself as i already received the same product from somewhere else with a lower price. But Nykaa kept rej...

Feb 02, 2023 by sumit

Nykaa - Return of the product not resolved ^Closed

Firstly the product ordered is not being delivered , instead of * pieces of Carton London anklet only * pieces of Carton London anklets are been delivered that too not as per the image shown in the website. On the same day returning of the pro...

Jan 29, 2023 by Kruti Vyas Shah

Nykaa - Broken parcel received ^Open

A week ago, i ordered dumbbells for *kg and *kg respectively..today i received my order, but in that the *kg pair is broken and *kg is okay. The location is ulhasnagar-******. Date: **/**/****. Maybe in the Transit, it got break..but still I'm...

Jan 28, 2023 by Dolly gopal Brijwani

Nykaa - Damaged product received ^Closed

Hi, I received the Vanilla Utopia ** product yesterday. And the bottle is a little leaky, would like to return it as it's difficult to travel with that bottle.But the request is rejected. Please regenerate the request and initiate the pickup as...

Jan 27, 2023 by Anushka Dwivedi

Nykaa - Product is missing ^Closed

Product is missing from delivered order so please replace the order...

Jan 22, 2023 by Karan Gupta

Nykaa - Order not placed amount debited ^Closed

The order was not placed yet the amount was debited. I did not get any order number, nor any amount was credited back its been * days already....

Jan 14, 2023 by Anupriya

Nykaa - Refund money and pick up parcel ^Open

I ordered a health product in Nykaa, the parcel came in a very bad conditions, and the product was dirty and some of the bottles were half empty and so so durty. During this month of waiting, I have written several times to the help center an...

Jan 13, 2023 by Ane Miren ZAbaleta Uralde

Nykaa - Return request not approved ^Open

My return request not approved from * days no response from nykaa...

Dec 29, 2022 by Mitali jain

Nykaa - Return issue ^Closed

I was raised complaint dor the product which I dont like and have a size issue and nykaa reject my return. Ans in resolution nykka inform no product is damaged . i was raised return foe size issue ans they give me different resolution totally w...

Dec 28, 2022 by Palak patel

Nykaa - Scam done by nykaa ^Closed

Sadaf ****-**-** **:**:** Ticket No:********** There was a scam done by nykaa with me , they called me and said that if I order above *,*** I will get **% cash Back and I will also get a gift . They were again and again saying they are fro...

Dec 27, 2022 by Sadaf parveen

Nykaa - Return request denied ^Closed

my return request was not approved reason given- product not sealed. Video proof sent as product being sealed and now i get no resolution . I had never had issues past years. I had have issues starting past months- and it’s my job to raise...

Dec 21, 2022 by Duman taloh

Nykaa - Product Missing ^Closed

I received the package from nykaa but there was one product Missing and when I requested for refund the refund request was denied by them....

Dec 20, 2022 by Vartika Dhawan

Nykaa - Package not getting delivered ^Closed

I had placed an order on nykaa on **th of November ****. The order has been partially delivered and there are still * items remaining. Everyday I get a message saying the order is out for delivery and by the end of the day I get a text saying "...

Dec 12, 2022 by Aakash Satija

Nykaa - Received letter from nykaa ^Closed

I want to verify one letter received from nykaa regarding scratch card coupen and mega contest celebration is this letter received from you or its fraud ...

Dec 11, 2022 by Shital jade

Nykaa - Product not delivered by blue dart ^Open

Blue dart courier has not delivered the parcel number NYK-*********-******* inspite having received more than ten days at blue dart jabalpur hub . Kindly look in the matter and deliver my parcel asap...

Dec 10, 2022 by Dr swati Bhargava

Nykaa - Wrong shade delivered ^Closed

I ordered rosy plum lake * to * range, i got wrong shade, the one I ordered was displayed as red and have already used it before but i got a pink & purple shade instead....

Dec 03, 2022 by SIVAPRIYA K S

Nykaa - Delay for the product ^Closed

I ordered two niviea bodylotion but this product could not reached . Why r so many delay this product such a bad services , From Assam ,...

Dec 02, 2022 by Pijush Das

Nykaa - Mascara arrived dried up ^Closed

I ordered a mascara and it arrived dried up, I contacted customer care and they said they wouldn’t exchange or return it since I had opened it. How would I come to know it was dried up if I didn’t open it?...

Nov 30, 2022 by Diya

Nykaa - My money get deducted two time but not refunded from nykaa ^Closed

Mera Paisa kat gya a/c se aur delivery Wale ne bola ki recived nhi hua money phir usne wapas se paise le liya .mujhe money refunded nhi hua * bar payment hue .money chahiye mujhe meri ek payment ki wapas ...

Nov 30, 2022 by Neelam Chaturvedi

Nykaa - Gift Card Invalid ^Closed

I have purchased a gift card worth Rs.**** from Bandra Branch. In gift card it's clearly mentioned that expiry date is Jan ****. Now while I am trying to purchase it show card invalid....

Nov 29, 2022 by Sairam Ramesh Konar

Nykaa - Delivery getting delayed upto 5 days ^Closed

I had placed an order that is candy melts lip balm, pack of * (one is red velvet love and another one is Berry feast) which is of ₹***. Orders when payed through COD will get delivered soon whereas orders payed through online takes much longe...

Nov 20, 2022 by Varsha RJ

Nykaa - Received Damaged Product ^Open

I ordered for products worth Rs. ****, out of which * product product worth Rs. *** was completely damaged for which I asked for replacement. After wasting so much of time in pick of damaged product & delivery of replacement, I again received e...

Nov 17, 2022 by Sanaya Pishori

Nykaa - Package not delivered till know ^Closed

It's been since * days I have not received my parel from nykaa it's aa request plzz send it...

Nov 06, 2022 by Sayed saba

Nykaa - Pick up ^Open

So, I purchased the product on **rd September. I initiated the return on **th September. They assured me that the pick up will be done in *-* days. After ** days, I get a notification that the return has been cancelled and a new request is bein...

Oct 17, 2022 by Varun Varma

Nykaa - Product is defective and Nykaa not accepting return request ^Open

Hii I ordered a streak ** inch burgundy hair extensions from Nykaa of **** rupees.on the very first use I experienced rash in my scalp.the product was damaged thin and synthetic.I requested a return request which they initially accepted and the...

Oct 10, 2022 by DRSAIPRAGYAN das

Nykaa - Wrong product Delivered ^Closed

I ordered the "ON Whey protein" *.*lb of price rs. ****. But instead, Nykaa delivered Natural sugar-free tablets. as per the invoice inside of box is suppose to deliver in Nagaland but Nykaa misprinted the delivery address on box and shipped it...

Oct 07, 2022 by Siddhesh Mane

Nykaa - Fraud info leaked from nykaa ^Open

I recently bought healthy company product from Nykaa, I do buy many items, I got a call from people impersonating themselves as nykaa sales and promotions employees,they told me i was selected in a internal event among *-* members, I have won a...

Oct 02, 2022 by Samreen

Nykaa - Received the damaged product ^Open

I ordered expensive product from nykaa worth rupees **** and when I received the product the outer packaging was damaged and was torn now when I showed them the pictures they are forcing me to keep the product and not sending proofs from their ...

Oct 01, 2022 by Anupama Gupta

Nykaa - Nykaa fraud call ^Open

I got a call claiming from nykaa she claimed herself as nykaa executive and I have won a lucky draw abou this and this so they asked me to shop for **** from nykaa app and pay through upi to avail this lucky draw after paying them they again as...

Sep 15, 2022 by Tanmayee Shinde

Nykaa - Not return and refund ^Open

Nykaa ne meri return approve nhi Kia aur koi refund bhi nhi Hua bol raha hai nhi hoga reject kar diya ...

Sep 03, 2022 by S. P

Nykaa - Nykaa Fraud ^Closed

Hello, Today, I got a call from +** ***** ***** Neha Agarwal. She is a nykaa representative and she informed I have won a lucky draw where I can avail iPhone ** *** GB. She asked me to shop for *K from nykaa I can add anything from the app...

Aug 25, 2022 by Miss Singh

Nykaa - Package not picked up after 1 months of return request ^Open

We bought a sound bar from nykaa worth about **k and while receiving it we discovered its quality is not good so we requested a return and it was accepted, so next day the pickup person came on a bike and after seeing the pakage said he won't b...

Aug 12, 2022 by Vipin Yadav

Nykaa - Return was not picked up and refund was not given ^Closed

I had requested for return of * products that I ordered from the Nykaa e-commerce platform. I asked for the return of the order on **.**.****. The color of the lip shade as shown in the image was not matching the actual shade when I checked it....

Aug 05, 2022 by aditi pattnaik

Nykaa - Nyka package not delivered and refund also not being initiated ^Closed

I placed an order on **th June ****, but it was not delivered till date. Team mentioned that it got lost in it's way. Till date they haven't initiated any refund of my order....

Jul 16, 2022 by Ria Chakravarty

Nykaa - Defective Item received and no refund being done ^Closed

I had ordered a eyebrow trimmer through Nykaa inspite of the same product being available on the other shopping apps for */*th of the price. I still bought it through Nykaa thinking its the best quality stuff I'm buying however after buying the...

Jul 11, 2022 by ANITA NAIK

Nykaa - Glitch in website wrong product delivered ^Open

Order id - NYK-*********-******* There had been some glitch on there website on **st May ****. I had even called their customer support to help me with the order and since the site wasn’t working I had to opt for COD. I was supposed to g...

May 22, 2022 by Roopai yadav

Nykaa - Package not delivered ^Closed

My order on nykaa was marked delivered while in the reality i never received the package . Delivery partner was AMAZE , My order No - NYK-*********-*******...

May 06, 2022 by MUDIT YADAV

Nykaa - Coupon related ^Open

Nykaa is not listening after back to back conversation with them....

Apr 17, 2022 by Anjali Choudhary

Nykaa - Ipo refund not received ^Open

Dear sir/mam i have applied for the nykaa ipo when i checked my allotment i found out that the ipo is not alloted to me after that i checked my amount and got to know that the refund is not yet issued. Payment was done by upi but in upstox wall...

Dec 18, 2021 by BHANU RAJ

Nykaa - Products are not shipped withheld ^Closed

I have placed an order during the nykaa pink Friday sales on the **th of November and prepaid my amount as well. It is already the *th and they are still withholding my products. I have talked with their consumer service several times and also ...

Dec 07, 2021 by Sujalata Ngangom

Nykaa - Return request not being accepted ^Open

Despite Nykaa's easy return policy, the return request for * of my orders is being rejected on no grounds. All their customer care executives are extremely uncooperative and unresponsive....

Nov 27, 2021 by Meena Sharma

Nykaa - Complaint against nykaa ^Closed

I have ordered some items in nykaa on **th November , but till now I didn't get my products. Everyday I contacted with their customer care executive but they didn't take any support to me . ...

Nov 24, 2021 by MOUSUMI BERA

Nykaa - Package stolen ^Closed

I paid the money of my parcel as the delivery boy gave the parcel to a person in a shop . When I went it was not found . Being a student my money really matter me alot I feel depressed when my parcel was not found . ...

Nov 19, 2021 by Divya Prashar

Nykaa - I received wrong product ^Open

I ordered the body shop tea tree serum but I received wrong product and I raised complaints in nykaa and I tell I will share unboxing video also but not responding and nykaa cancelled my return request...

Oct 26, 2021 by Smitha

Nykaa - Package not yet delivered ^Closed

I ordered a foundation on *th Oct , they claimed that it wilk reach to me latest by **th oct. It's **th oct , yet I've not received my package. I have called the consumer support of nykaa, never seen such a ridiculous service from any one. They...

Oct 20, 2021 by Meghna Deka

Nykaa - Not returning the ordered product ^Open

I have ordered watch on *nd Oct from there website, which was supposed to be delieverd on *th oct.but it got delayed and it is no longer needed.Customer care was not reachable to cancel pre shipment....

Oct 12, 2021 by Kirti Poddar

Nykaa - Ordered 2 speakers recvd 1 ^Open

I have been cheated I ordered * speakers from nykaa on * th sept **** and I received the order on ** th September with only one speaker in it. The parcel I received has the space for * speakers but it contained only one speaker and the rest pa...

Oct 08, 2021 by Jagdeep Bajaj

Nykaa - Payment done to Nykaa fraud team ^Open

I got call for some amazing gifts .They told that I was the lucky member to get that offer .They had all my details , address and order details as well.They told me to do *k ka purchase which I did of **** and then they told to pay for the GST ...

Oct 07, 2021 by Priyanka Swain

Nykaa - Refund issues ^Closed

Ordr id NYK-********-******* i recived missing and damaged products dey initated the refund but it didnot reflected back in my acc daily i talk with them der is know reaponse from them its been ** dys neithr dey r giving me UTR numbr soo dat i ...

Sep 05, 2021 by Mehak uppal

Nykaa - Refund not received for damaged product ^Open

Order id - NYK-********-******* I placed an order on **aug from nykaa app... It was a prepaid order... On **aug it is deivered but all lipsticks are damaged and leaked as delhivery courier boy has kept the packet outside in sun . I did compl...

Sep 03, 2021 by Sapna

Nykaa - Damaged product ^Closed

ordered o* meladerm vitamin c gel bleach and the product was damaged.added all images of damaged product on there site and requested for replacement,they rejected the request after few days....

Aug 24, 2021 by nida

Nykaa - Nykaa fraud call ^Open

On **nd Aug ****, I have ordered a cream from Nykaa worth around *** RS/- Next day on **rd Aug at **:** AM I have received a call from the number ********** started saying hello madam we are calling from Nykaa, yesterday you have ordered a crea...

Aug 24, 2021 by Falguni Das

Nykaa - Package Lost Delayed ^Open

Products were ordered on ** July, shipped on **th July. Last update was on *nd Aug which say "Shipment Untraceable". Been contacting the Customer Care but they keep replying me to wait two more days. Order ID: NYK-********-******* Courie...

Aug 14, 2021 by S Anas Ahmad

Nykaa - Return delayed ^Closed

I received damaged product of shampoo and conditioner quantity is less and seal broken.my return request has not been approved yet no pickup refund initiated....

Aug 03, 2021 by Megha saini

Nykaa - Product missing ^Closed

The box was suppose to contain * products and the the amount for the full was paid. the receipt and the order details has all the * products listed but the box had only * products. ...

Jul 29, 2021 by Simna

Nykaa - They sent wrong products and then rejected my return request ^Closed

I ordered some products form nykaa worth **k but I received different products that too in used form in this pandemic situation wt will happen to our healths..then I kept it for return and sent them unboxing video too still they rejected my ret...

Jul 23, 2021 by Greeshma N S

Nykaa - Nykaa Bank Fraud ^Open

Nykaa Beauty has leaked my personal contact details, personal brand account details and bank details to some fraud who invaded my bank account and make unauthorised transactions of worth Rs **,***. On Wednesday (**.**.**) I got a call from a nu...

Jul 17, 2021 by Disha Bajaj

Nykaa - I have not received my order ^Closed

I have not received my order but yesterday I got a message that your order has been delivered. My order no. Is NYK-***************...

Jun 24, 2021 by Monika dagar

Nykaa - Money not refunded ^Closed

My order was cancelled by Nykaa and they said they will refund my money by **th may and I still receive the money Order no. NYK ******** ******* ...

Jun 03, 2021 by Manideepika palabatla

Nykaa - Gift card concern ^Closed

Have been a regular customer with Nykaa for past many years. They goofed up big time with a gift card I ordered recently. While ordering the gift card, I provided the mobile number to which it was to be delivered. I even received a confirmation...

May 13, 2021 by Shalmali

Nykaa - Nykaa is fraud robbed my money ^Closed

This is a complain against order id NYK-********-******* I have done a prepaid order of ***...out of which a product worth of *** they are harassing me since one month ..they are saying due to covid it is struck and they don't know when it w...

May 12, 2021 by Sriyanka ghosh

Nykaa - Wrong product delivered ^Open

On ** march my order from nykaa was delivered. I got it delivered to my friends house as nykaa does not deliver to my location which is why I was not able to see the product within * days i.e the returning period of products on nykaa . I ordere...

Apr 08, 2021 by Syed Aqidah Nowsheen Bukhari

Nykaa - Data Breach from https www nykaa com ^Open

I booked an order from NYKAA, my personal details and contact number, product items, all details are breached by someone and called me for that you got a prize against your booked item. Its a fraud call and they provide me website to click (htt...

Jan 23, 2021 by Shashaank Agarwal

Nykaa - Cheated by nykaa ^Closed

I have ordered * items on **th dec from Nykaa. They did not deliver my order still the order status is delivered and neither I received any call or message from them or any delivery partner. Since one week I am calling them continuously but cus...

Jan 04, 2021 by Payel Ghosh

Nykaa - 1 package not deliverd 2 Delivered Half order 2 out of 5 bill or 4 product ^Open

one of my order is showing out of delivery from last ** days not yet deliverd and not they refund my amout and *. i have order * product they send me a bill of * product and while i open the box i got only * product thay are harrasing me fro...

Dec 15, 2020 by RUCHITA CHOPRA

Nykaa - Package not delivered ^Closed

I purchased stuffs from nykaa during pink Friday sale on Nov ** **** for amount ₹ **** and * among * items was not dispatched so I cancelled that item and got refund of ₹***.** and remaining * items were dispatched on ** Nov **** , but it'...

Dec 14, 2020 by Della Mariyam sunny

Nykaa - Got delivered near expiry product ^Closed

I did an expensive purchase and got delivered with near expiry product that will expire in just *months. I asked for replacement but they did nothing on that. Then I asked for return and refund. Days went on and nothing happened. I had sleeples...

Dec 04, 2020 by Shweta

Nykaa - Item missing ^Closed

I have ordered few items from nykaa and then after few days I received my package and when I checked I see that few items were missing .. And then I called and complained for more than ** calls and after ** long days they refund the amount ......

Sep 30, 2020 by Jyothi

Nykaa - Recieved with spider floating inside ^Closed

NYK-********-******* - Body Care Lemon peel off mask I have recieved the product with a dead spider floating inside with its other parts, the images are attached for the same. I have placed a return request but I still can't get this out of my...

Sep 21, 2020 by Aditi Mishra

Nykaa - Half order delivered ^Closed

Cheated by false promise Due to an ongoing offer, I ordered Innisfree products worth ₹**** from Nykaa as it was a good deal and I was getting much more value for ₹**** due to the two free items ( * masks free and a full trial kit fre...

Sep 19, 2020 by T S

Nykaa - I received damaged products from Nykaa and their not giving me my refund ^Open

I received damaged products from Nykaa worth rs **** and I’m a regular customer and Nykaa is not taking me seriously. They said they will solve the problem but it’s been more than a week and there is no response from Nykaa. I want to take s...

Sep 07, 2020 by Roxanne Mascarenhas

Nykaa - Not accepting returns ^Open

They already know my identity. The problem is that Nykaa does not have any option their menu or anywhere in their app where I could check their return policy. So I went ahead with the general assumption that if I am placing an order and I am ge...

Aug 26, 2020 by Isha Akat

Nykaa - Not approving my return request ^Closed

On **th August,**** I ordered Klairs Vitamin C serum. I received the product on ** August. The product is one year old ( Manufacturing date : *-**** )with the expiry date of **-*-****. Vitamin C Is originally colourless. I received a yellowish...

Aug 22, 2020 by Kriti Sharma

Nykaa - Items missing in my order ^Open

Hi, I placed an order on June **th from Nykaa Order: NYK-********-******* ( * product missed from this order that was reported already and no action taken, no calls made or my issue was not resolved. I placed another order in July for...

Aug 14, 2020 by praharshitha

Nykaa - Cheated by Nykaa ^Closed

I have ordered ** items on **th July from Nykaa. They did not deliver my order neither I received any call or message from them or any delivery partner. Since one week I am calling them continuously but customer care people just say we will ...

Aug 13, 2020 by Eqra Shah

Nykaa - Refund not received ^Open

I have not received my refund of Rs.****/- from Nykaa payment was done on **th May ** nykaa canceled my order and said that they had refund the amount but I have not received it yet. Lodge complaint in my kotak bank also they are saying refund ...

Aug 11, 2020 by Varsha Manvani

Nykaa - Product Leakage Extremely appalling service ^Open

I had placed an order for ** items from Nykaa, out of which the Nivea face wash I ordered for my husband had leaked. I immediately recorded a video of the product and mailed them with all the details asking for replacement. Firstly, they took t...

Aug 04, 2020 by Supriya Dinesh

Nykaa - Expired product given to me ^Open

I ordered Maybelline lip kits from nykaa and the expiry mentioned on the website was January **** while the product that I received shows expiry November **** now when I ask nayaka for refund or replacement they denied telling that it it is not...

Jul 29, 2020 by Apoorva Sharma

Nykaa - Defective or low quality product ^Closed

I wanted to report the I have ordered a sling bag and it was on** th July. On the same day I raised a return request through email to the support team. I was not aware they do have call option only on their website but not on app. I have retur...

Jul 28, 2020 by Indhu

Nykaa - Transaction shows as successful but amount not credited to merchant ^Open

I placed an order on Nykaa and payed via Google pay. The transaction shows as successful here and the amount was debited from my account but Nykaa never received the amount. Its been a year and no action has been taken....

Jul 25, 2020 by Komal Agarwal

Nykaa - Delivery executive ^Closed

The delivery executive didn't know Kannada, which is the state's language. On telling him to learn kannada he asks me if I would teach him. This felt like harassment. That's not a conversation you have with a customer. I feel he asked that only...

Jul 25, 2020 by Apurva Shivakumar

Nykaa - Package not delivered but status on Nykaa app shows the product is delivered ^Closed

Order number NYK- ******** ******* with card payment for * products . Only one product was delivered and other one (Kama Ayurveda lip balm) was not delivered but nykaa app status showed both the products delivered on same day. I raised the comp...

Jul 13, 2020 by Sushmitha S

Nykaa - Order not delivered ^Open

Placed an order on **th May **** for three products. Only two orders were delivered. Status shows that it's getting delayed. When I placed the order and it got delayed and spoke with them they were saying they are investigating and told me to ...

Jun 29, 2020 by beulah yadla

Nykaa - Not accepting order cancellation ^Closed

I placed my nykaa order on **st June **** and entered my other address by mistake which I cannot reach out to because of COVID. I wasn’t allowed to cancel the order as it was already shipped till I realised it. I called customer care and they...

Jun 26, 2020 by Anaya Kamalapurkar

Nykaa - Delivery Package handed over to unknown person without checking with the customer ^Closed

I had made an order on Nykaa **th June, I realized that I entered the wrong address but since they don't have an option to change address after placing the order also due to covid ** they are not accepting returns so I checked other alternative...

Jun 26, 2020 by Heena Lalchandani

Nykaa - Missing product ^Closed

I ordered * products....in which i got only *....i raised my issue.....but they said...give me sometime!!! Give me sometime!!!!!!......my issue is not solved yet...very bad service...

Jun 20, 2020 by Suman vaish

Nykaa - PACKAGE NOT DELIVERED ^Closed

On *st June I placed an order of Philips Trimmer on the Nykaa website. All good till here.. The delivery date I received was for *th June,****.I waited very patiently. *th June arrived, whole day I kept on checking the status of my order and at...

Jun 09, 2020 by Kanika Koura

Nykaa - Package not delivered ^Open

I had ordered Philips trimmer on **th May , with order no ********-*******. Dispatched on **th May only It had reached Ghaziabad (Mohan Nagar) hub on **th May ,with Delhivery courier service to deliver the shipment. I patiently waited till ...

May 22, 2020 by Ovesh talashi

Nykaa - Refund not received ^Closed

I placed the order and later I canceled it due to some reason. I was told that full refund has been processed however I never received ₹*** I contacted the customer service they provided me ARN but bank says that is invalid and they a...

May 20, 2020 by Archana singh

Nykaa - No parcel delivered or no refund ^Closed

So I placed an order on nykaa amidst the lockdown , and the order never arrived, it said that the delivery guy attempted calling but couldn't reach , I didn't receive any call , it happened the first day so I contacted them and gave them an alt...

May 18, 2020 by Shravya

Nykaa - Money not refunded ^Closed

I had ordered the products worth **** to Nykaa. On *th April ****. It reached out for delivery on *th April but I had to cancel it and till now * days they saying due to lockdown the product didn't reach them so they won't refund my money. How ...

Apr 18, 2020 by Sharayu

Nykaa - Didn t receive refund ^Closed

I cancelled items from order NYK-********-******* AND NYK-********-******* and didn't receive refund . Now it's more than * days and didn't receive refund ...

Mar 27, 2020 by Nimitha Benny

Nykaa - Products missing ^Open

Hi, I ordered around * items from nyka but received only * of it.Even after trying all sort of complains ,talking to customer care of nyka,chats,mails to support team.At the end they end up saying that "we have investigated the same with the w...

Mar 17, 2020 by Babitha

Nykaa - Defective product ^Open

I have ordered a 'Davidoff cool water wave' woman Eau de toilette spray rs.**** and i have received 'Davidoff cool water' which only costs rs.**** when i raised a complaint they have replied me that they have sent the correct product,iam the o...

Feb 09, 2020 by Dr.himaja

Nykaa - Package not delivered ^Open

The complaint is regarding my order number :NYK-********-*******. It was showing delivered by some blue dart guy on **th Jan **** at *.** pm and is received by some person who doesn't even exists in my Appartment. I tried to raise a concern the...

Jan 31, 2020 by Neethu Aziz

Nykaa - Refund not initiating ^Closed

This is for my order number NYK-********-*******, i have bought a M.A.C lipstick for my wife. However, they have delivered a different product then what is shown in their order description image. I have initiated return immediately without usi...

Dec 16, 2019 by Bhargav Vyas

Nykaa - Product not delivered ^Closed

Hi team, Please help me with this as nykaa is not delivering my product as per their customer care it is out of stock, but i can clearly see it in stock in customer app. Brand - auravedic Product- kumkumadi oil ...

Dec 16, 2019 by pranjali misal

Nykaa - Package delivered late and wrong products received ^Open

For my order number: AWB #P*********** . I received only * products that too after * weeks of ordering. All other products were missing. Inspite of several calls and mails, I have not received any information. The response I got is "please wai...

Dec 13, 2019 by ANAMIKA KUKRETTI

Nykaa - Product not delivered by the logistic partner o Nykaa com ^Closed

This is very pathetic and cheap behavior /response iam facing from "#shadow fax"#...since **nov .... Past * days these people are wasting my time n energy .... Till today I had not received my products ....and since from ** nov iam getting msgs...

Dec 06, 2019 by Swarnim Verma

Nykaa - Product not delivered ^Closed

I ordered * items from Nykaa, order no. NYK-********-*******. It consisted of a Lakme *to * lipliner, BBlunt hair serum and Lakme *to* matte lipstick. They delivered just two products I.e the BBlunt hair serum and Lakme*to* lipstick. The Lakme ...

Nov 16, 2019 by Sushmita V

Nykaa - Order is not moving anywhere my money is stuck ^Closed

I have ordered * lipticks from Nykaa on **th oct and till now I haven’t received the products. I am chasing Nykaa but they are not helpful at all. They are not chasing the courier company and saying let it come back to our warehouse. The reso...

Oct 28, 2019 by Ritika Airi

Nykaa - Package delivered wrong ^Closed

I order masacara from this site and today it has been dilever bt it is totally dry and when i complaint them on the same day they are saying you have used the product we will not return it....

Oct 21, 2019 by Poooja Jaiswal

Nykaa - Return not accepted ^Open

I purchased a straightener from Nykaa wherein in the detail screen of the product it was mentioned that product can be returned within *days however when I applied to return that product they said due to hygiene reason they don't take electroni...

Sep 29, 2019 by Litty Thomas

Nykaa - My Order claims to have been Delivered but I never received it. ^Open

I had placed an order of Physicians Formula Bronzer in Nykaa App on **th September ****. On **th of September, i got a notification from the app that my order was out for delivery. So, i was prepped and informed my family members that an order ...

Sep 15, 2019 by Sushmita Mukherjee

Nykaa - Package not delivered ^Closed

I placed an order on **th august that included several products drom nykaa website. I got call from delivery person on *rd September that he needs to deliver the product as nobody was at home and he refused to come back next day he said that i ...

Sep 12, 2019 by Rupinder Kaur

Nykaa - Neither package delivered nor refund my money ^Closed

I have ordered some stuff from Nykyaa on * of July **** this was a prepaid order but they are not delivering ordered stuff the status is in transit.I have mailed them many times but they did not solve my problem not refund my money Order I'd ...

Aug 24, 2019 by Sucheta Sharma

Nykaa - Package not delived ^Closed

nykaa promised me to deliver me till **th and when i asked them about delivery they dnt have any answer i have all proof , i spoke to wow logistics who didnt have any answer for non delivery of item , asking again in nykaa they dnt hold any res...

Aug 12, 2019 by apurwa tripathi

Nykaa - Severe allergic reaction to nykaa lipsticksRefund ^Open

I bought * different nykaa lipsticks from an outlet in lifestyle,phoenix mills,lower parel a couple of months ago. I developed severe allergic reaction to the perfect plum ** lip crayon with severe swelling of lips on more than * occassions an...

Aug 03, 2019 by Dr.Alafiya Sogiawala

Nykaa - Product is not returned ^Open

I ordered a Maybelline lip gradation from Nykaa. The colour of the lipstick is not like as I saw on the website. The returns of the product are applicable. So I asked customer care to check the colour by opening the seal. They allow me to check...

Jul 20, 2019 by Shikha shrivastava

Nykaa - Part Order Not Delivered ^Open

I placed order from https://www.nykaa.com on **th June **** ORDER id- NYK-********-******* and received delivery on *st of july. When i open the package i found "Free Sample - Power Of Choice Skin Focus" missing so i registered the complain and...

Jul 12, 2019 by juber khoja

Nykaa - Part of package is not delivered ^Closed

I order few items, including lip crayon with sharpener. They delivered everything except sharpener. Now the crayon is useless for me. They are offering me coupon of **/- or ***/-, which is useless as the crayon will not be of any use without sh...

Jul 03, 2019 by Undelivered items in Nykaa

Nykaa - Fake product received ^Open

I ordered Lakme Jewel sindoor. packaging is different. it is a fake product....

Jul 01, 2019 by Shivani Gupta

Nykaa - Product listed with easy returns but Nykaa denied the exchange/refund the product and giving excuses ^Open

I ordered a product which was listed with easy return on the product page of the Nykaa Website. While requesting them to exchange or return, Nykaa denied that at the downside of their page in their return policy they have mentioned that this pr...

Jul 01, 2019 by Monika Singh

Nykaa - Didnot recieve my order ^Closed

I ordered for * iba halal attar and paid rs.*** by card on **th may, **** with order id- NYK-********-*******. Today i got notification along with invoice on whatsapp and on text that the product has been delivered despite the fact that i haven...

May 31, 2019 by Nikita Mahapatra

Nykaa - 1 product missing ^Open

Placed order of **** on Nykaa recieved it in different packages. Ordered * quantity of dove intense repair shampoo but received only *. The bill states that the box contains both whereas it does not. When we tried to reach the company they said...

May 18, 2019 by Sidra Nadeem

Nykaa - Wrong offers to be showed ^Open

When I put my order in Nykaa. I saw one offer in Lakme product ( if buy above ***/- get a complimentary gift up to Rs.***/- and one pouch free). My total order was of Rs. ****/- and out of it Lakme products were of Rs. ***/-. When my parcel wa...

May 16, 2019 by Julee Dineshbhai Shah

Nykaa - Product not delivered ^Closed

I have ordered * products from Nykaa app and opt cod option. Out of * products, Nykaa has delivered * products on *st May. I have been continuously chasing them. Yesterday their customers care representative Paras said we cannot help you up as ...

May 11, 2019 by Anjali Ajmera

Nykaa - Wrong and defective products received ^Open

I ordered * Brazziere from Nykaa but instead, I got two defective and one wrong product in the box. I'm complaining to them from the day I received the box but all they are saying is they are working on it and no action has been taken since the...

May 10, 2019 by Divya Jindal

Nykaa - Wrong item delivered ^Open

I placed an order for Mac mineralize skin finish worth Rs. **** on Nykaa and was delivered the wrong product. I have filed a claim for a return and refund. I have uploaded images on the website of the wrong product that was delivered and I have...

Apr 17, 2019 by Deeksha Ravish

Nykaa - Package not delivered and also not cancelling my product ^Open

I ordered * product from Nykaa (prepaid) on *st April but still, it's not delivered and now I'm asking to cancel the product but no one is resolving my issue. All customer care executive is saying you will get the update within ** hours since *...

Apr 16, 2019 by Komal Maurya

Nykaa - Products not received ^Open

Order number #********-******* This is ridiculous. I ordered products from Nykaa. I have not received all the products. I sent an email and the customer consultant asked me for the receipt box and products I received. I sent her. What they gu...

Apr 16, 2019 by Ritu

Nykaa - Cheated by false promise ^Closed

I ordered the products worth Rs.****. They promised to deliver a free product worth Rs. ***. But after two days of shipment, they said they cannot deliver it as it is out stock....

Apr 12, 2019 by Sakshi goyal

Nykaa - Cheated by fake offers ^Open

Nykaa has always disappointed when it comes to offers and free product. I had placed an order. Order no. NYK-********-*******. In the offer, it's mentioned free lipstick on any order. No amount to get a free lipstick with any purchases of the p...

Apr 10, 2019 by Prachi

Nykaa - No return for damaged product ^Closed

The product I have bought is Corioliss hair straightener but it's not working. Neither Nykaa nor Corioliss is taking any action for returning this product. I've been calling and talking to them for a month but no one has taken any action for re...

Mar 29, 2019 by Pratik Gupta

Nykaa - Credit not refunded ^Open

I have orderd loreal hair color the product is pickedup ** october they said to refund my credit within five working days bt ye i have not recieve any credit......

Oct 31, 2018 by Rishu

Nykaa - Wrong product, missing product ^Open

My very *st order with nykaa which was a hair curler(₹****) they delievered a wrong product and thankfully it was on COD so i refused to take the order and when i complaint about it ,the customer care people just said we appologise thats it ...

Oct 20, 2018 by Priyanka choudhary

Nykaa - Nykaa faulty products- caused allergies and they not compensate for the injury caused ^Open

I purchased * lipstick products from Nykaa and they caused me severe allergic reactions to my lips. After * months of follow up they agreed they may return these products and also pay for the physician charges and medicines. But they denied la...

Oct 18, 2018 by Anshul M

Nykaa - Product is non returnable not mentioned in product detail ^Open

The product is non returnable was not mentioned on the app in the product details. I was also able to place a return request for it and once I called them to ask why are they not picking up the product they told me that the product is non retur...

Oct 17, 2018 by Adhar_Card_Surbhika_Kumari

Nykaa - Fake products ^Closed

Being a regular and genuine customer of nykaa who do most shopping from nykaa and even promote; I now stopped shopping as I think I had received fake say dublicate product from the company.why?plz stop this on account of discount; so that we...

Sep 07, 2018 by Priya s

Nykaa - Mrp of item show false ^Closed

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May 06, 2018 by Jini

Nykaa - Issue with return ^Closed

I had ordered a Braun airstyler from nykaa but that product does not meet my expectations and I want to return taht product but they are not taking its returned and it is not mentioned anywhere that product is under non returnable. I have alrea...

May 05, 2018 by Neha

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