Nykaa
- Product is not returned Open
Shikha shrivastava filed this complaint against Nykaa on Jul 20, 2019
Resolution Demanded:
Refund
I ordered a Maybelline lip gradation from Nykaa. The colour of the lipstick is not like as I saw on the website. The returns of the product are applicable. So I asked customer care to check the colour by opening the seal. They allow me to check it's colour but not use it. They also ensure that there will be no effect on the return of the product by opening it. I called them on ** July ** around * to *: ** pm. But now the customer care team is neither returning the product nor help me out in listening to the customer care and customer conversation of ** July. Please help me out in returning the product. I don't want that colour.
Are you brand?
Are you Lawyer?
Nykaa
Delhivery
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
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