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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Nescaf 50 gm first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Nescaf 50 gm - Charged above MRP Closed
As they are giving *% discount on all products so Nescafé ** gm Mrp is *** so they shd have charged *** INR but they charged ***.** INR and they did this to every customer as in my previous purchase too they charged extra amount. So kindly loo...
Jul 28, 2024 by Akhil udhlani
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