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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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LUXURIOUS INN - Paid the money for hotel stay but the person is switched off the phone Open
My Family went to tirumala when checked in online Make my trip suggested this "LUXURIOUS INN" hotel, so we called the person and he us the details to mobile number, he requested us to pay the amount and he would send the location. But now he is...
Sep 26, 2023 by Radhika
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