File a Complaint against Cakesportal
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Cakesportal?
If you are not satisfied with Cakesportal, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Cakesportal and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Cakesportal
But before filing a complaint, you should
a. Contact the customer support of Cakesportal first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Cakesportal - Order cancelled at last moment Closed
Order ID ***** placed by around **.** am on **st July **** for same day delivery. Have made a payment of INR ***. Received email from cakesportal by around * pm on **st July telling they have cancelled order due to shortage of services and they...
Aug 08, 2021 by Helna Albert
Cakesportal - No refund till date Closed
I made order through online payment on * th June that was cancelled by cakesportal on *th June..I didn't get any refund or any mails regarding refund till date....
Jul 29, 2021 by Nisha
Cakesportal - Package not delivered Closed
Hlo... with the reference to my order no *****.I ordered a cake from cakesportal.com.Amount ***got debited from the bank account and my cake wasn't delivered and even there is no response to my several mails.please help I want my money back,the...
Jul 09, 2021 by Rashmi Chaudhary
Cakesportal - Cake didn t get delivered Closed
Cakes portal is a scam. They play with people money and time. My order ***** never got delivered and couldn't contact them.. got trapped by their fancy website ...
Jul 05, 2021 by Mathi M
Cakesportal - Didn t get refund for the cheated money even they didn t response to the mail Closed
I have ordered cake #***** on July * the night **.** pm but made midnight delivery which cost rs.*** extra...and the cake was for *** ..the total bill for my order was *** which I paid through debit card .. didn't receive the cake on the select...
Jul 05, 2021 by Brindha
Cakesportal - No refund of money Closed
Order taken on ** may...after paying the money Rs ***..immediately canceled the order and message sent as to the money will be refunded...it is more than a month no money is refunded even after repeated mails...
Jun 25, 2021 by Vinod s
Cakesportal - Ordered Cake not delivered Open
Cake of Soft Choco Truffle, order No. *****, for Rs. ***/- (Rupees five hundred ninety nine only) payment made through net banking on dated **-**-**** to be delivered on *st June ****. But unfortunately, it has not been delivered yet. I want...
Jun 01, 2021 by Sharon Shreya Masih
Cakesportal - Refund not received till date Closed
I have made an online order of Rs ****.** having order number ***** which was scheduled to be delivered on *th of may which they didn't delivered. When i reached out to them the next day they enquired if I'd like to cancel the order and want th...
May 25, 2021 by Ankit Kumar
Cakesportal - Cake not delivered from Cakesportal Open
We have sent tones of mails on the customer care portal but they never revert back. order number : *****. cake is not delivered and amount is not refunded. ...
May 20, 2021 by ishan
Cakesportal - Item not delivered and money not refunded Closed
I have ordered a cake on ** May ** but it was not delivered on the same day. My order no was ***** and I have paid *** rupees for this but nither they delivered the item nor refunded my money. So I want my full money back. I think this site is ...
May 16, 2021 by Manish Singh
Cakesportal - Cake Not Delivered Open
I ordered cake on **th May night for Delivery of cake to be done on **th May **** with a timeslot of *AM-**Noon. There was no Delivery tracking link or any msg regarding it. Instead I received Email for an additional Delivery payment of Rs.*...
May 16, 2021 by Dhananjay Pandey
Cakesportal - Refund not received Open
My cake order placed on May *,**** which was to be delivered on * May, **** was automatically cancelled and no refund is initiated since then. Neither they have any contact no nor are they replying to my emails that I'm sending. ...
May 12, 2021 by Sonal
Cakesportal - Not delivered asking for extra money Closed
I have ordered cake (**-******) and order was been placed stating that it will be delivered by *PM , after * Hour have received mail from cakesportal telling that to delivery the order u have pay extra *** Rupees , Soo I didn't want pay it agai...
May 06, 2021 by Raghu Raj
I have ordered a cake from this portal Those who did not deliver and are not replying to the mail, my order no.***** The refund which I ordered on * May has not arrived yet. ...
May 04, 2021 by Akanksha rai
Cakesportal - Item not delivered and refund not done Closed
I have ordereda cake and cadbury celebration on */*/** and asked to deliver on */*/** before *pm. But they have not delivered and when i asked for refund they said they will not refund.. firstly its their fault that they didnot rch location ont...
May 03, 2021 by Dr Jutika kalita
Cakesportal - Cake order Closed
I have ordered a cake of *kg yesterday and i have make the payment of rupees *** through online and please consider the online payment ID ********* please provide me the order details of refund back money which i have paid of rupees ***...
May 01, 2021 by Bhargava
Cakesportal - Package not delivered Open
I had order a cake nd flowers on cakes portal and paid **** . They have not delivered the product on choosen delivery date and are also not replying to mails . They do not have any telephonic contact number......
Apr 26, 2021 by Disha
Cakesportal - Fraud site Closed
I ordered a cake and flowers And I’ve received that yet Such a scam site I want my money back ...
Apr 22, 2021 by Ritika das
Cakesportal - Cake not delivered Closed
have ordered cake thru them on **th april **** to b delivered on ** nd april ****. order number was *****. was told culdnt be delivered due to techinical reason nd hv gven all d order confirmation nd payment was also processed feom my bank. w...
Apr 22, 2021 by huma kashmiri
Cakesportal - Product not delivered and did not refund Closed
I have ordered cake online and paid online. But they did not deliver the cake and also not refunding my amount.They do not have contact number and not responding to email. Fake website .please take action immediately....
Apr 13, 2021 by NITHYA H
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