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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Annai Travels?
If you are not satisfied with Annai Travels, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Annai Travels and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Annai Travels
But before filing a complaint, you should
a. Contact the customer support of Annai Travels first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Annai Travels - Unrespectful action towards my relatives in public Closed
The travel made my day very bad, because the arrival point was totally changed and my relatives came some time later,the driver and the coordinator abused and used very very bad words towards my relatives, am complaining that to take severe act...
Jul 18, 2022 by Jerry
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