Air India Airlines
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Complaints
Air India Airlines - Missing Luggage Closed
I traveled from Delhi to Silchar via Calcutta on **-**-****, and unfortunately, my luggage has not been located despite more than ** days passing since my arrival. This has been a highly distressing experience, and the lack of information and a...
Mar 05, 2024 by Prateek Goel
Air India Airlines - Worst experience faced while travelling from Toronto to Delhi Open
I, Anuradha Dolai, recently traveled from Toronto, Canada, to Delhi, India, on Air India flight AI***. Unfortunately, the flight experience was quite disappointing, given that it was a long-haul journey lasting over ** hours. Passengers typical...
Sep 08, 2023 by Anuradha Dolai
Air India Flight Ticket Extention From Chennai-MAA To Dubai DXB---Penalty Charges Is Taken Which is Illegal, I Convert the Ticket On **Th Itself My Ticket is On **Th Evening Only (Totally I Paid Amount Of -**,***Rs...for Extention the Ticket F...
Aug 20, 2023 by Mohamed Kasim
Air India Airlines - Looting money in the name of excess baggage Closed
I was travelling from Bangalore to Toronto via Delhi by Air India flight on **st may ****. My flight from Bangalore to Delhi was at **/**/**** at *pm IST and reached Delhi at **:**AM IST on */**/****. Connecting flight from Delhi to Toronto was...
Jun 01, 2023 by Premchandu
Air India Airlines - Flight delay with no update Open
Flight *** from Delhi to Bombay indefinitely delayed on **th March ****. there were heavy rains in the evening, so completely under a one hour delay or even *.* hours like many other airlines. What we fail to comprehend is how badly the sit...
Mar 30, 2023 by Chaitali Parikh
Air India Airlines - Claim not received for Damage Luggage Closed
I have Travelled in Air India from Gwahati to Delhi. and my luggage was completly damaged on check out. They have commited to pay claim in ** days and its been more than *.* months and i have not received my claim. i ahve been calling and maili...
Mar 24, 2023 by Megha Jain
Air India Airlines - Flight refund not received Open
Apparently, I happened to book a flight ticket from London to Visakhapatnam to travel on January **, ****. On January **, **** I had to cancel my ticket because the flight was delayed by ** hours and I was told that i was eligible for full refu...
Jul 07, 2022 by Mohnish Maddala
Air India Airlines - Waiver of Cancellation fees Open
Dear Sir/Madam, Sub: Waiver of Cancellation fees (Rs.**,***/-) on the tickets in the names of Mr. Andrew Almeida and Mrs. Blanche Almeida (PNR nos. Z**** & Z***P) Mr. father Andrew Almeida (age ** years) and mother Mrs. Blanc...
Jun 10, 2022 by Dsouza
Air India Airlines - Refund not processed Open
I have been waiting for * months. I contacted my bank, I contacted BillDesk, everybody claims that Air India has received the money but my rescheduling was not done. They have taken ** thousand INR for me and expect me to wait even longer. ...
Mar 16, 2022 by Anupama Singh
Air India Airlines - Air India Air Ticket Issue Closed
Mail to Air India on **th Feb. I have not get any solution to my complaint, My Flight date change Issue not been resolved, resulting in forced another booking to reach my destination. Aurangabad booked Delhi to Pune Air India Ticket & then b...
Feb 21, 2022 by Sohan Rawat
Air India Airlines - Refund of cancelled Ticket Open
Ticket no: ************* from Delhi to Washington DC in the name of Vijaya Lakshmi Lingareddy, travel date **.**.**** had been cancelled due to covid restrictions. Even after repeated communications via Mail/customer care refund has not yet re...
Jan 10, 2022 by B Basava Prabhu
Air India Airlines - Cancel ticket or change the date YZQMK Open
Booking Reference Number - YZQMK Name of Passangers - *: Aishwarya Kathal, *: Anshul Kathal, *: Mamta Kathal, *: Sushil Kathal I booked the ticket from Bhopal to Jaipur for **/**/**** *:**am with travel time of *h**m on *:** PM Sydney(Austr...
Oct 29, 2021 by Aishwarya Kathal
Air India Airlines - Need to open my ticket or refund both of me okk Closed
Due to covid** positive cannt travel Air India promised to me your ticket is open until you cannot travel now I want to travel Air India and Flipkart cancell my ticket without my permission and now he dalay to more then * months kindly solve my...
Oct 08, 2021 by Md javed khan
Air India Airlines - Denied to board the flight even after submitting valid documents Open
Dear Team, Hope you are doing well As a frequent flier of AirIndia Airlines. I am extremely disappointed with their customer service officer (M Venkatesham) and shift Manager (Kranthi Kumar) on **-July-****. I am writing this email wit...
Sep 02, 2021 by VivekGoud Battini
Air India Airlines - Not allowed to board after having all neccesary documets Open
I was travelling with my wife and *-year-old daughter from Calicut to Dubai on August **. I reached the airport * hours ahead of schedule. At the end, I was prevented from boarding the AI flight by your staff on the ground that my visa was not ...
Aug 19, 2021 by Naeem Mahamood
Air India Airlines - Flight cancelled by Airlines Refund status Open
I booked flight of air India on ** aug **** and ** aug ****. Both flights cancelled by Air india. I wanted to talk with customers support but my call was on always in waiting list, picked call rarely then call cut automatically from other side...
Aug 18, 2021 by Lek Raj Jangid
Air India Airlines - Refund not issued for ticket booked in May 2020 during first lockdown till date Open
Dear Sir/Madam, We had booked AIR INDIA flight tickets from London to Mumbai scheduled on **.**.****. The total amount paid for * passengers was Rs *,**,***/- our PNR number for ticket is:YR*HG As per the directions of Ministry of C...
Aug 16, 2021 by PANKHIL HARISH CHHEDA
Air India Airlines - Ticket cancelled on March 2021 but no refund yet Open
Travel date *th April and *th April From patna to mumbai and return. Eticket no ************* Eticket no ************* Please help as I already called airindia customer care *** times but they doesn't seem to care. Thanks and Regar...
Aug 14, 2021 by Ankesh Singh
Air India Airlines - Not refunding Closed
My flight was cancelled from Rome to India. I had initiated the request for a refund on **th May ****. They haven't refund the amount and keep on saying wait for ** days more...
Jul 05, 2021 by SHARUTI SARNA
Air India Airlines - Ticket Cancellation Refund Closed
I have canceled my airline ticket on the *th of May ** hours before the departure. Sent an email, raised a complaint on the AirIndia website, and escalated * times. But nothing happened....
Jun 30, 2021 by Dinesh Kumar
Air India Airlines - Refund Open
Hi , My name is Rajesh Sharma and my PNR number is YHZ**. I have received an email from AIR INDIA on **-Mar-**** *:** PM, that my ticket is cancelled due to operational reasons. I have also sent and email to the ecommerce@airindia.in twice s...
Jun 27, 2021 by Rajesh Sharma
Air India Airlines - No Refund Issued for cancelled flight Open
Booked a flight for Delhi to SFO (San Francisco Airport) but it was cancelled due to Covid travel ban by US. My ticket was refundable anyways, so I cancelled my flight. I asked Air India agent to cancel it & she did cancel it & further asked me...
Jun 19, 2021 by Nikhil Yadav
Air India Airlines - Refund not issued by Airindia for my international travel Open
I booked my ticket on **th June **** to Travel from London to Chennai in Airindia( Travel Date : *th July, ****) . However due to the Server issue at Airindia portal money got dedected but no ticket confirmation shown. so I booked another tick...
Jun 18, 2021 by Babu Amirthalingam
Air India Airlines - Refund of money due to misinformation provided by AirIndia Team Open
*. Fraudulent information provided by one of the customer-care agent about the baggage weight which lead to pay an extra amount ****/- by myself. *. Even @ Raipur Airport the guy at the booking counter was saying it's chargeable due to extra ...
Jun 05, 2021 by Pradeepta Sahu
Air India Airlines - Refund not issued Closed
I booked a flight from Air India on Apr **th, **** for Rs. ****.** from New Delhi to Indore. The transaction didn't go through, hence my ticket didn't get booked but the money got deducted from my bank account. I have complained various times t...
May 28, 2021 by Richa Nahar
Air India Airlines - AirIndia Flightcancelled bygovernment flightrefundnotprocessed Open
I had booked flight from Mumbai to Toronto. The total trip cost :Rs ****** Government of Canada on **rd April **** declared that all flight from India are not allowed to enter Canada. I have been calling Air India since **rd April on d...
May 18, 2021 by Mehak Aggarwal
Air India Airlines - Air ticket refund delay Closed
I have canceled my tickets from Bahrain to Bangalore round trip on **th april ticket no-************* Upon calling customer care they are telling its already processed and I didn't get refund...now I want to book another ticket on urgent basis...
May 17, 2021 by Reddy rajashekar pathapalli chowda reddy
Air India Airlines - Refund never received from Air India for travel date of Apr 2020 Open
Ticket no ************* was booked in Dec, **** for itinerary: CCU-DEL-JFK and JFK-MUM-CCU. The travel date was *th Apr, **** and return date was *rd Oct, ****. Due to nationwide lockdown the ticket was cancelled in April. Since then, I have...
May 13, 2021 by Shiv Sen
Air India Airlines - Airindia refund delaying for 5 months Open
Hi Team, I have cancelled my Booking from Airindia on Last december **** and till now they are saying like the refund was initiated on **th Jan **** and it will take another * weeks to process, But the problem is , I have been receiving thi...
May 08, 2021 by VADIVEL SADHASIVAM
Air India Airlines - Air India partial refund after 1 year Open
Dear Sir / Madam, Yesterday I received refund of Rs. *** towards my mother's air-ticket. Details given below: Ticket * (My mother's Air-ticket): Booking Reference: Z***T Name: Mrs. Rani Seethapathy E-Ticket: ************* Chennai to S...
May 03, 2021 by Jagan Babu
Air India Airlines - Luggage not delivered and mental stress Open
I am writing this complaint to inform you that I had encountered the worst travelling experience ever in my life on Air India recently. I was one of the passengers on AI ***, seat numbers **A(my partner) and **B(myself) who travelled fr...
Apr 11, 2021 by vipin vijayan
Air India Airlines - Delay in payment refund and status confirmation Open
I book my ticket on goibibo for air india flight AI-*** on **nd of December **** it was suddenly cancelled from the airline and shown the status in goibibo that cancelled, I look over the issue and got details that the arrival/destination c...
Apr 09, 2021 by Badvel Shaik shaoib zakria
Air India Airlines - Delay in refund of payment Open
More delay in refund of payment and confirmation of status to third party...
Apr 08, 2021 by Badvel Shaik shaoib zakria
Air India Airlines - Refund not received Open
I had canceled the Air India Airlines ticket on November ** and the Air India Officials asked me to wait for ** days to get the refund. However its been *.* months now I haven't received the refund amount. Whenever I call customer support, they...
Apr 02, 2021 by Ashwini Ragit
Air India Airlines - Air India did not refund my money for tickets cancelled Open
Air India did not refund my money for tickets cancelled . We had to cancel this ticket because on the *th hour Air India rescheduled the flight. After following up since last * months now they are replying that they have done the refund but in ...
Mar 17, 2021 by Neha Choubey
Air India Airlines - Refund amount overcharged for flight cancellation Closed
I booked a ticket for * people and now due to some personal issues i have to get cancelled the tickets so when i tried to check the cancellation charges refund amount then they are showing that the deductions will be airfare charge **** Convie...
Mar 10, 2021 by Pavan Kumawat
Air India Airlines - Fraud scam by Air India staff Open
My ticket has been booked and confirmed on * march. I have met all the requirements to travel to Canada. I have confirmed booking to stay in Canada for quarantine but still Air India staff did not allow me to travel to Canada even I was not all...
Mar 10, 2021 by Aurav
Air India Airlines - NOT Received REFUND More than 2 months Closed
Hello I did not get refund for my ticket My name is Vakul patpatia Flight date was **rd December AI*** It was cancelled from Air india due to lockdown Eticket number ************* called and emailed many times but no response ...
Mar 04, 2021 by Vakul Patpatia
Air India Airlines - Refund against AI flight cancelled Open
I have booked a ticket in Airindia flight from Bhubaneswar (Odisha) to Jharsuguda (Odisha) for Dt.**th Nov'** but unfortunately flight got cancelled & to my surprise till date I haven't received my refund money. E-ticket number :- ***-******...
Mar 01, 2021 by Mohammed Farooque
Air India Airlines - Refund not received Open
This is Utkarsh Sharma i have book ticket from Air India using my flying return points letter I cancel it for some reason. I have been told that i will be charged some of the points and the remaining points and the taxes are paid will be ref...
Feb 17, 2021 by Utkarsh rakesh sharma
Air India Airlines - Air India refund yet to process Open
Hi, My flight was cancelled due to corona restrictions for the journey on ** June - ** July **** and after trying to get an update regarding it multiple times I had applied for refund on ** September ****. But the refund has been in progress f...
Feb 15, 2021 by Ranju Ravindran
Air India Airlines - Air ticket not refunded Closed
I purchased * separate tickets from AirIndia on **-Feb-**** for my family's journey from Qatar to Patna via Delhi. The tickets were scheduled for **st March and *st April. Owing to coronavirus outbreak leading to lockdown, the international fli...
Jan 12, 2021 by ALI FAISAL RAZA
Air India Airlines - Extra baggage charges Closed
For my flight from Bangalore to Singapore on **-**-**** via flight number AI ****, I was charged extra baggage fee for * kgs @USD ** per kg. When I did my booking I tried to book extra baggage but the option was not available online. I tried re...
Jan 02, 2021 by Megha Kejriwal
Air India Airlines - SFODELCCU Open
My trip was SFO-DEL-CCU, starting on *.** AM on Dec. **, and scheduled landing on Dec. **. SFO-DEL: The check in process went smoothly at SFO. But then things started going south. delayed boarding, inflight consoles not working, and there we...
Dec 15, 2020 by AMIT KUMAR SAHA
Air India Airlines - TICKET REFUND NOT RECEIVED Closed
I have not received the refund of my ticket PNR:YK**K for the air india flight from Bangalore to Chicago , which got cancelled due to pandemic. I have called air india several times , have emailed ecommerce team. They said refund is processed. ...
Dec 09, 2020 by Zaira Zahir
Air India Airlines - Refund for Air India Flight ticket not received Closed
I had booked my flight tickets in February **** from London To Mumbai. The flight was suppose to fly on ** May ****. Since there was a worldwide pandemic and because of the lockdown all the flights were cancelled. My booking was done via an onl...
Nov 27, 2020 by Shweta Tambe
Air India Airlines - Flight tickets cancelled but refund not received from Air India Open
Dear Sir/Mam, I have booked Air India flight tickets for travel on **th April ****. I want to know the flight will fly on the same date or not? if not then how I can manage my bookings? If flight will not fly on the same date then I don't...
Nov 13, 2020 by Satish Hadole
Air India Airlines - Refund for a ticket Open
I bought a ticket through Expedia website for Air India and due to a death of an immediate family member I had to cancel my flight. I was asked to submit documentation which I did and asked for waiting two months. I waited and got no response. ...
Nov 08, 2020 by Amrit Kaur
I had booked four seats in flight from Delhi to Vadodara for ** Oct ** the details of booking are as given below (a) Date of Booking : ** Oct **** (b) Booking ID : AB****** (c) Time of Flight : **** hours (d) Preponed Time of Flight by Air...
Oct 31, 2020 by sachin pandey
I have booked flights tickets in air india airlines due to corona virus lockdown flights cancelled but they not getting my call response just delaying by refund amount from * month's I need ny money I'm a middle class man. My pnr number is Z**S...
Oct 28, 2020 by Jeetendra kumar
Air India Airlines - Air India not refunding money on cancelled ticket Open
On **th june ****, i have cancelled the air-india flight hyderabad to sanfransisco ticket booked under vande bharat mission . As per the airline policy , the refund should get processed in ** days but it's more than * months days since i applie...
Oct 01, 2020 by Ranganath Jasti
Air India Airlines - Refund due to Cancellation of Flights during Lockdown Open
I had ** pre-booked flights from Mumbai (BOM) to Chandigarh (IXC) during the duration **rd March **** to **th April ****. However, due to the pandemic, nationwide Lockdown was imposed by the Honorable PM of India due which all flights were canc...
Oct 01, 2020 by Simarpreet Singh
Air India Airlines - Cash Stolen From Luggage Closed
on ** september **** I travelled from New delhi to Patna, from flight No. AI **** . My PNR is YQ**X. I deposited my suitcase , the slip no. is AI******, **********. There was cash of Rs.******.** but when i reached patna and I checked my sui...
Sep 21, 2020 by Pawan Kumar Kholla
Air India Airlines - Refund not yet received Open
I have purchased a business class air ticket from air india website from Mum - Delhi - San Francisco on **th July, **** ..my PNR is YMKQK. I have sent multiple reminders to Air India but still not received my refund amount......
Sep 17, 2020 by TANIKA MEHRA
Air India Airlines - Ticket Amount is not REFUNDED for failed trancation Open
I have booked a ticket : (ticket nO : *************)While booking this ticket ,first transaction could not generate the e-ticket and later I have got the bank deduction second time.But still the first transaction amount is not refunded. Detail...
Sep 16, 2020 by kanthikiran manyam
Air India Airlines - Air INDIA Flight cancellation refund Closed
I have booked VBM flight on **th July and journey date was **th July which i have cancelled. Now, even after multiple follow up to every escalation level, i did not get any refund. It is really disappointing and tiring to chase Air India....
Sep 15, 2020 by Raj Singh Rajpoot
Air India Airlines - Refund of flight ticket Closed
we did a flight ticket booking on AI **** for *rd july flight. How ever airindia team denied to board the flight as we dont have covid certificate in an approved format. Ticket was cancelled immediately from the AI counter and mail was sent. ...
Sep 14, 2020 by MAGBUL AHMED Shaik
Air India Airlines - Refund not received Open
I've cancelled AirIndia ticket on **/**/**** and till date haven't receive my refund back. I've been following up through email from last * months didn't get any proper response from AirIndia. Tried to reach through phone (Customer care) multi...
Aug 24, 2020 by Ruby Kundu
Air India Airlines - Flight cancelled by air india but amount not refunded Open
Dear Sir, My journey was from Port Blair to Mumbai via Chennai on ** Mar **** (PNR YPRB*), but Port Blair to Chennai flight was cancelled from your side, however Chennai to Mumbai flight was operated. Therefore I went Air India Office at Port...
Jul 28, 2020 by MD SAHIL HUSSAIN
Air India Airlines - No proper response Open
I tried contacting air India customers care the call never connects and I f connects the person puts u on hold and the after waiting for **-** min they disconnect the call it's been around a month ...
Jul 19, 2020 by Mayur Vaishnav
Air India Airlines - Flights Cancelled and our money not refunded over 3 months now Open
We have booked two tickets for my mother-in-law and brother-in-law to attend to our first baby delivery needs at the hospital in Sydney. PNR: YBV*J /E-Ticket number: ************* and PNR: YBTPZ / E-Ticket number: *************, Date of trav...
Jul 03, 2020 by Prasanna Kumar Shanmugam
Air India Airlines - Not refunded the cancelled tickets balance Closed
I cancelled my Air India tickets within ** hours of booking in Feb and still haven't received the refund. I have sent out so many follow-up emails, but still no refund....
Jul 02, 2020 by Divya Sohal
Air India Airlines - Ticket money refund Closed
Refund for a cancelled ticket. No response inspite of repeated mails. ...
Jul 02, 2020 by Sharon Pradeeptha
Air India Airlines - REFUND NOT MADE FOR 3 MONTHS Open
I BOUGHT A RETURN TICKET FOR MY WIFE & MYSELF ON AIR INDIA IN FEB'****. DUE TO CORONA VIRUS PANDEMIC I WAS FORCED TO CANCEL THE TRIP & FINALLY CANCELLED THE TICKETS ON *TH APRIL ****. WITH LOT OF DIFFICULTY I WAS ABLE TO CONNECT WITH AIR INDIA...
Jun 26, 2020 by NAVEEN BADHWAR
Air India Airlines - Not giving refund Open
I booked Air India ticket for *th june from Chennai- Jabalpur through Flipkart Travels. Due to covid my ticket was cancelled by the airline and as per their new policy if a person is not willing to travel or don't want reschedule option is eli...
Jun 19, 2020 by Priyansha Negi
Air India Airlines - Refusing to pay the full refund even when government decided to stop everything Closed
I have called air india a lot of times but they are disconnecting the calls , they are asking us to cancel the tickets and a partial amount to be paid even when the flights were cancelled by the government due too covid-** . Highly unprofession...
Jun 19, 2020 by Radhika ladha
Air India Airlines - Refund not given Closed
Sir i had booked a ticket in Air india on ** Apr ** and the flight got cancelled due to lockdown.I was in touch with Air India were they promised me a refund after lock down period.But presently they are saying my refund won’t be there as the...
May 31, 2020 by Sam Michael
Air India Airlines - Air India denied to refund my Ticket payment Closed
Hi, I had booked my flight ticket dated on **th Feb with Air India for travelling in May *st and similar day also booked return flight dated on **th May with them only. As it was advance booked ticket and there was no uncertainty of such COVID...
May 10, 2020 by Shievndra Kumar Nayak
Air India Airlines - REFUND FOR MY FLIGHT TICKETS Open
I HAD BOOKED MY AIR INDIA FLIGHT TICKETS TO BANGALORE FROM AKBAR TRAVELS FOR *ND MAY AND NOW DUE TO THIS PANDEMIC SITUATION CANNOT TRAVEL AS ALL FLIGHTS ARE CANCELLED.IN SUCH SITUATION I HAM ASKING FOR REFUND OF MY MONEY AND BOTH AIR INDIA AND ...
Apr 30, 2020 by TILAKRAJ SHETTY
Air India Airlines - Air ticket 100 refund or one year extention Open
Dear Sir/Madam, My ticket number is ************* which is in my name Bhagyashree kanchi followed by ticket numbers ending with **, ** and ** which...
Apr 19, 2020 by Bhagyashree Kanchi
Air India Airlines - Wrong information not returning money Open
I had my tickets booked for April ** from Bangalore-YVR ( booked them online airindia.in) Called customer service waited ** mins for them to answer and only to hang up on me , called again and waited another ** mins a lady answered and hung ...
Apr 18, 2020 by Nikita
Air India Airlines - Reschedule or refund Open
I was trying to contact air India customer care for cancellation / rescheduling my flight due to covid-**. i was trying to contact the customer support since **/**/**** and i got connected on **/**/**** and i raised the complaint (request no. *...
Apr 01, 2020 by Varghese mathew
Air India Airlines - Flight cancelled by Air INDIA twice and money not refunded yet Open
We had a flight booking of **th march and *th April ****, which got cancelled due to covid ** lockdown . We have been trying a lot in customer care of Air INDIA none of the lines are working. We even sent mails as well but we didn't get any pos...
Mar 30, 2020 by shantanu bose
Air India Airlines - Flight Amount Not Refunded Open
I have booked a return flight from Dubai to Delhi, returning back from Delhi on **st March **** with initial airline number AI***, though due to travel restrictions imposed by UAE and India due to COVID-**, Air India first rescheduled my fligh...
Mar 21, 2020 by Vaibhav Goyal
Air India Airlines - Cancellation air ticket AIR INDIA but unable Open
Dear Sir I had booked a ticket economy class from Singapore to Delhi for **st March ** vide PNR number Z*EE*, since due to present circumstances (COVID **)I want to cancel but unable.,I tried level best by contacting AIR INDIA Office ****-*...
Mar 19, 2020 by sunil kumar shrivastav
Air India Airlines - No response form Air india regarding cancellation postponement of tickets Open
We have booked flight tickets using Air india website from Vijayawada to tirupathi on March **nd and return flight on **th March from Tirupathi to Vijayawada,Due to Corona out break and as per the government guidelines and TTD guidelines we hav...
Mar 18, 2020 by K Raja Rajeswari
Air India Airlines - Flight booking refund not being provided as per promised Open
I booking flight through flipkart PNR JWW** and JWW**, they sent an email that due to COVID they are giving full refund, but they are now denying for the same. I called several time and they are of no help. They even told to call air india and ...
Mar 17, 2020 by PayalKumari
Air India Airlines - Air india flight reschedule issue Open
I booked air india flight SEOUL to DELHI and back then DELHI to SEOUL. i took my onward flight. but my concern is i wanna reschedule my air flight due to corona virus (Covid-**). I frequently calling AIR INDIA AIRLINES for help. but all of the...
Mar 16, 2020 by Ravinder singh
Air India Airlines - No response by Air India to reschedule my reservation in time Open
It's **th March today and my flight is booked for **th March. I have been contacting air India for the last * days to reschedule my travel booked with them on air India website. However there online portal is not working, mails are not get...
Mar 14, 2020 by Shikha Randhawa
Air India Airlines - Undue increase in Air Fare Open
My flight booking PNR-JTZQD This is to bring to your notice that Air India has waived off rescheduling charges upto **st May ****. However if we reschedule the flight, difference amount is more than the amount booked to travel. My Exam...
Mar 13, 2020 by Ramesh Joshi
Air India Airlines - Refund not issued after 4 weeks Open
I booked three tickets in Air India local office in Hyderabad on ** Jan ****, for travel from Hyderabad to Hubli on * Feb ****. Upon receipt of message around **PM on * Feb ****, that the flight was delayed by more than one hour, I had to cance...
Mar 07, 2020 by Rama Murthy Ayyagari
Air India Airlines - DENIED BOARDING Open
Dear /Madam, This Is To Inform That I Booked Tickets For My Brother And Sister In Law.As Per The Information From Airlines Flight AI*** From Mumbai To Udaipur Was Delayed From *:**pm To *:** Pm, Now As They Were Coming From Navi Mumbai They Re...
Feb 29, 2020 by ANKITA MEWARA
Air India Airlines - Denied boarding Open
Dear /Madam, This is to inform that I booked tickets for my brother and sister in law.As per the information from airlines flight AI*** from Mumbai to Udaipur was delayed from *:**pm to *:** pm, now as they were coming from Navi Mumbai they re...
Feb 28, 2020 by ANKITA MEWARA
Air India Airlines - Refund from airline on one sector due to cancellation of flight Open
my air india flight was cancelled on one sector of travel . I was to return from the same sector within a day . I am asking for a refund on my return flight as I could not travel at all due to cancellation of the onward flight but Air india ref...
Feb 27, 2020 by minu nayar
Air India Airlines - Damage Bag by air India Mumbai team Open
File No. ***** Complaint : Air India Mumbai team Damage my bag. My traveling Date * Feb **** from Sweden to Mumbai Matter: Was travelling from Sweden to Mumbai via Delhi on *th of Jan ****. after collecting bag on airport in Mumbai i foun...
Feb 26, 2020 by Ankit Mehta
Air India Airlines - Flight Ticket Open
I had booked a ticket on **th Feb **** from Blr to Mumbai. While speaking to your agent I clearly specified the Name but still it was updated incorrectly post which I had to call the Airlines be on hold for more than ** minutes and they said t...
Feb 26, 2020 by Ajay Kamti
Air India Airlines - Refund Not Received Closed
We have Booked the Air Tickets through Air India and cancelled due to Death in our Family. Its been * months we have not received the amount. Reference # is PNR YLB** - EMT ********...
Feb 25, 2020 by Ravishankar AV
Air India Airlines - Refund for the cancellation ticket AirIndia Airlines Open
This is regarding Air India Airlines, How they are responding and making fool customers. --------------------------------- I had to cancel my trip since the flight is over booked (I dont know how it is overbooked, and not informed prior) as t...
Feb 20, 2020 by jayavardhan gandikota
Air India Airlines - Lose of important belonging due to forced weight reduction Open
We lost the education documents during the travel from Sydney to New Delhi on the **th of Feb with Air India. We managed the weight of main luggage to **Kg and *kg in Cabin bags but the representative on the ticket counter asks us to weigh ...
Feb 18, 2020 by Aman Bhanot
Air India Airlines - Service deficiency issue Closed
Hello Team, On ** January i was travelled from *:**pm Frankfurt to delhi and my seat number **A on flight number AI ***. the seat its some problem from the starting of the flight, there is some problem so entertainment screen is not workin...
Jan 28, 2020 by Mohit Garg
Air India Airlines - No refund for flight cancellations Closed
I cancelled my Flight and was told that I'll get my refund after ** days, I patiently waited for that. I've called them * time after ** days past and now, they are continually telling me it will be refunded soon. And nothing is been done. Th...
Jan 19, 2020 by Satem
Air India Airlines - Refund not received Closed
I traveled to India from USA and had a return fight on *th November ****, due to some personal emergency had to cancel out the flight and was promised a refund of approximate $***. Since this ticket was booked through Cheapoair(third party), Ai...
Jan 08, 2020 by Atisht Saxena
Air India Airlines - Damaged checkin baggage jn Air india flight Closed
With reference to file - DELAI*****, I have received my checkin baggage on **nd Aug **** in completely damaged condition. I searched online how to fill the claim but I haven't received any option. The customer service from Air India advised to ...
Jan 04, 2020 by Mahesh Das
Air India Airlines - Refund after ticket cancellation Open
I have cancelled my travel tickets on **.**.** for the routes Silchar-Delhi, Delhi Jodhpur, Jodhpur-Delhi and Delhi-Silchar. Ticket details are as follows *************, ***, *** Sil-del *************, ***, ***, Jodhpur-Del *************, ...
Jan 03, 2020 by Nilanjana Chakrabarty
Air India Airlines - FLIGHT CANCELLED BUT REFUND NOT PAID Open
REFUND FOR CANCELLATION. PNR IS J*ECM AND TICKET NUMBER IS *************/*/*. *. I BOOKED A FLIGHT OF AIR INDIA FROM EASEMYTRIP ON ** OCTOBER **** *. FLIGHT WAS ON ** NOVEMBER **** FROM CHANDIGARH TO IMPHAL VIA NEW DELHI *. FLIGHT GOT CANCEL...
Dec 23, 2019 by HIJAM RABINA DEVI
We had booked a ticket of our parents from Mumbai to Bangalore for the last rituals of grandparents. We could have booked the other via via flights which were comparatively cheap. But we booked AI *** a non stop flight from Mumbai to Bangalore ...
Dec 20, 2019 by Rinku Ondhia
Air India Airlines - Air India AI 985 from Mumbai to Muscat on 19 Dec 2019 Closed
I requested for seat not near the emergency gate and when i got into flight the seats are near emergency gate which can't be reclined back..i have a back problem and this is causing me health issue. This is ridiculous....
Dec 19, 2019 by Anil Singh
Air India Airlines - Baggage Damage Claim Closed
I was travelling from Bologna (Italy) to Rome (Italy) and Rome (Italy) to Delhi (India) on ** Jul **** Please find the attached Baggage Damage Claim report and Baggage damage photos. I complained almost * months ago.. There no response ...
Dec 19, 2019 by sivakumar kanupuru
Air India Airlines - Refund due to cancellation of air tickets not received Open
*. I booked through the AIR INDIA website for travel from Visakhapatnam to san Francisco (USA) vide Air India PNR number HZBQE ( E-TICKET NUMBER: *************) to travel on **-**-**. The e-ticket is enclosed herewith. *. I requested for can...
Dec 06, 2019 by PEESAPATI VENKATA SATYA NARAYANA CHARYULU
Air India Airlines - Wrong booking of ticket by an officer Open
Dear Sir / Madam I have book ticket for new Delhi to Mumbai on flight AI *** , PNR no.HJDJ* on website.Due to emergency I have to take my daughter with me.accordingly I have visited to air India ticket counter on airport and told to book my ch...
Nov 26, 2019 by Rupali Loharikar
Air India Airlines - Flight cancelled but intimation not given Open
I had booked flight number AI *** from kochi to bangalore on ** nov **** at **.** am and bangalore to srinagar indigo *E*** at **.**am via goibibo site by multi city option and by single payment. The flight indigo *E*** was cancelled and indigo...
Nov 24, 2019 by Sandeep N
Air India Airlines - Incorrect Information Provided by Customer Care Air India Open
Hi Air India Team, This is to inform you that my family and I have been through an extreme level of harassment on my trip from Durgapur to New Delhi on *th Nov ****. I was given incorrect information by the call centre agent regarding the...
Nov 12, 2019 by Vishal Kumar Jha
Air India Airlines - Air India flight cancellation and refund issue Open
I had booked a flight ticket for * passengers from BBI to HYD and HYD to SAG. Both the flights got cancelled. The flight dates were *nd of nov, ****. Till now there is no response from Air India regarding the refund. I had multiple conversation...
Nov 09, 2019 by Jijnasu tripathy
Air India Airlines - Flight delay and poor customer service Closed
Initial Flight delayed, so I missed connecting flight both air India only.now airindia booked me a ticket to go nearby state and no refunds iam struggling in Mumbai airport without money and language problem and also now I have to manage myself...
Oct 25, 2019 by Sriram sundaram
Are you Air India Airlines?
Are you Lawyer?
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