Zoomcar India Private Limited
- Zoomcar not repaired my Vehicle since 7 months Open
Navaneethan R filed this complaint against Zoomcar India Private Limited on Jun 10, 2024
Resolution Demanded:
Replaced
I am Navaneethan, i have attached my vehicle to Zoomcar
registration number KA ** MX ****. On **nd November ****, my vehicle was involved in an accident while it was being used by a Zoomcar customer. Following the incident, I promptly reported the matter to Zoomcar, and per their instructions, I handed over my vehicle to the Zoomcar garage on *nd December **** for repairs.
However, despite my repeated attempts to follow up on the repair status, I have not received any updates, and my vehicle remains in the Zoomcar garage to date. I have exhausted all available options for communication but have not received a satisfactory response.
I kindly request your assistance in resolving this matter as soon as possible. It is imperative that my vehicle is repaired without further delay, and I would appreciate any efforts you can make to expedite the process.
Thank you for your attention to this urgent matter. I look forward to your prompt response and resolution.
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Zoomcar India Private Limited
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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