The Cai Store - Wrong size and no returns
Anushree Basu Bhalla filed complaint against The Cai Store on Apr 18, 2019
This is a formal complaint against the e-commerce website The Cai Store (https://thecaistore.com) based in Mumbai (Address: The Cai Store
**, Ground Floor, Kaliandas Udyog Bhavan,
Century Bazaar, Prabhadevi, Mumbai - ******). I had purchased two shoes worth Rs**** (order number #****) from the website a few days ago. They sent the shoes but they turned out to be small on me. I had requested them to help me with the returns and refund or store credits. I have been trying to get in touch with them ever since to no avail. Even after making repeated attempts to call them, they haven't cared to return the call. The product is still lying with me.
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