Wrong products received ^Closed

Posted on: Apr 20, 2018

Complaint filed against: Biotique

I had ordered 6 products on boutique website.furst of all they took 10-15 days for the delivery and secondly I got only 5 products and none of them matches with what I had ordered.i asked for the reshipment or replacing but they are taking so long and even hardly replying to my emails and I think they have blocked my number also.their service is so so bad and even they are giving lot of excuses that your order is delayed by DTDC courier , speed post website's server is down etc.i want my order as soon as possible .please do something and I suggest everyone not to buy anything from "www.biotique.com".I placed my order on 28 march and till today I don't have my correct order.. invoice on the box was same as what I have ordered but the products inside are not the same

Resolution Demanded: Get service/product replaced or fixed for free

Complaint filed by: anchal kaushal