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Lifestyle Online - Wrong Product was delivered

Mohit Chouhan filed complaint against Lifestyle Online on Jul 26, 2019

I have Ordered a Pair of Jeans order no (**********) from Lifestyle online Store and they delivered the package in time however in the package instead of Jeans i got a T Shirt..by Then It was all fine henceforth i Called customer service to complain. Whilst Complaining this Customer representative asked for the Proof that T shirt was delivered instead of Jeans therefore i sent an email with an attachment of multiple photos then after he registered my compliant. It's been more than a week since i ordered but they are not willing to get the product replaced..I have calling them every now and then But they always ask for more time as they have no update..

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Lifestyle Online

3

Total Complaints

2

Total Resolved

66.67%

Consumer Satisfaction

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