Lenskart
- Wrong product delivered Open
Ankit Sharma filed this complaint against Lenskart on Mar 28, 2019
Resolution Demanded:
Apology
Refund
Replaced
I have ordered two products with gold membership one is eyeglasses second sunglasses but received wrong eyeglasses frame. When I complained in customer care they sent a mail to me for attached * to * photos of the received frame but in **th on the website change the frame and when I call back they are saying right frame send to you. I have both the framed photo attached. Lenskart cheated with me and trying to fool customers.
Are you brand?
Are you Lawyer?
Lenskart
NoBroker
"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
Related Complaints
Lenskart - Spectacles danage Closed
I have purchased a spectacle from lenskart on Nov ****. Spectacles broke without a reason on Oct **** exactly just ** months after purchase. I have filed a complaint for refund but they have declined the request saying it is out of warry covera...
Oct 24, 2024 by Rijo kurian cherian
Lenskart - NON DELIVERY OF 2 PRODUCTS BY LENSKART WITH ORDER ID DATEDTILL DATE Closed
*. That we had booked an Order with subject for * products (Eye Glasses) after tests done by your representative Maneesh Yadav (Contact **********). *. That we were assured by your representative that order would be delivered within * days or ...
Aug 21, 2024 by Yasir N Alvi
Lenskart - Package not delivered Closed
I ordered a spec from online to door delivery and selected map location to deliver, the delivery guy refused to delivery the package claiming the postcode is different, but its not, when i tried to contact the lenskart there is no one to suppor...
Aug 19, 2024 by Rohith R
Lenskart - Complaint Regarding Broken Sunglasses Frame Order No Closed
I am writing to express my dissatisfaction with a recent purchase and the subsequent service I have received. On May **, ****, I placed an order for Vincent Chase Polarized Black Round Medium Frame & Glases, and unfortunately, the frame has al...
Jul 04, 2024 by Sanjukta Dey
Lenskart - Problem in claiming warranty in lenskart Closed
Dear voxya, I ordered a pair of glasses from lenskart on **rd September **** under the order ID **********. I am attaching the images of eyeglasses which are completely broken proving how bad quality of frame you have delivered to me. Further,...
Jun 08, 2024 by SHIVANI VALECHA