Flipkart company - Wrong product delivered

Mene ** july ko flipkart se everbest trolley bag order kia tha jo ki mujhe *nd august ** ko delivered hue . Jis time mene package apne hand m lie vo mujhe bhot light weight lga to mene delivery boy ko bola mujhe ye nhi lena iski packaging bhi open h or ye kafhi light weight h usne koi ap isko kl return kar dena m nhi leja skta ab .or jb mene use open kia to vo kuch or hi tha mene tbhi complain raise ki . Lekin mujhe company ne daily * din ka time dia or phir complain reject kar dete the asi krte hue unhe ** august ho gyy uske bad unone complain hi file krne se mna kar dia vo bol rhe h seller ne image verified nhi ho rhi
Bt mene unse kha isme meri kya glti h jo mujhe mila h uski hi image send ki h mene plss ap mujhe mera refund initiate krva do plssss