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My Closet - Wrong product delivered

Suraksha filed complaint against My Closet on Nov 2, 2021

I placed an order on one of the pages on Instagram for * phone cases for Rs.***/-. A week later I got just * cases for different phone models. When I complained about this to them, they asked me to fill a Google form for exchange and submit. I did the same. It's been more than ** days and there's no update on my products.
I've been texting them on Instagram, yet there's no reply from them.
Here's the link to that page:
https://instagram.com/casesandmore**?utm_medium=copy_link

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

My Closet

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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