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Vinayakam Boutique & Fabrics - Wrong product delivered and double money taken

Bhavjot Singh filed complaint against Vinayakam Boutique & Fabrics on Feb 19, 2019

The company Vinayakam watches is an online company active on Facebook and WhatsApp. They put pictures of various products so that people buy. I had ordered a watch on Monday *rd December **** after the dealer confirmed that the watch is black Burberry men watch first copy. I had deposited money in their account here at Amritsar, Punjab and they have confirmed the same above in WhatsApp messages that they have received payment. I can send screenshots of the full chat. Now today after ** days I have got the watch which came with cash on delivery for an ordered I had already paid for in the bank. And the delivery guy took Rs. **** from my house while I was not at home as my parents did not know about any such order coming as it was a surprise. So they paid for it. I called at their number and after repeated attempts, someone picked and said our sir is on leave. And he said we will put back money in my account. When I come home and I have opened the watch. The watch is a third-grade diesel golden colour watch. What I had ordered was different and what they have delivered is different and have taken double the money. After some research, I found reviews about this dealer on their Facebook page and many people are complaining the same that they have cheated on them too. This can be verified on Vinayakam boutique facebook page. Kindly help me get them to pay for the fraud they have done.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Vinayakam Boutique & Fabrics

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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