Winni
- Wrong package delivered Open
Abhijit Adhikary filed this complaint against Winni on Mar 20, 2023
I had ordered a Combo on **th Feb to be delivered to my wife on Valentine's day (**th Feb), items worth ****.** (including Teddy Bear, personalised Mug, roses and * large Cadbury Silk chocolates. Next day I tried to reach them via Chat service (no phone numbers listed) but unable to reach after multiple attempts. Only around evening *:** PM they delivered her the product. She got * roses and * Dairy Milk chocolates worth ** rupees. They are basically fraud and people should stop ordering from them. Previously I ordered a cake for her birthday in Sep **** and it was in bad shape (melting). Do not get carried away with the fancy site or mobile app, they don't value people's surprising moments, affection, time and no customer service basically and no way you can reach them. Please stop ordering guys, your money will be totally wasted.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Winni
Resolved
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"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."
Preeti Anandan
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