Nykaa.com
- Wrong item delivered return denied Closed
Aiswani Chakraborty filed this complaint against Nykaa.com on Feb 04, 2020
Resolution Demanded:
Apology
Refund
I ordered a green dress by the brand ** dresses from nykaa app but I received a pink dress from the same brand. Now the online merchant is denying it saying that they a use several checking measures before delivering a product and asking me to send them photos of the product. Even after sending them so many pictures clearly showing the item I received including the brand tag the price tag shipment number all of them they are denying my complain and not initiating return. They do not even have and exchange policy . Engine fat their return policy is valid for only * days. They are harassing me since **st of January.
Are you brand?
Are you Lawyer?
Nykaa.com
Tatasky
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
Mannu Datta
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