Itel
- Wrong information about mobile Open
Nilesh Singh filed this complaint against Itel on Sep 03, 2017
Resolution Demanded:
Refund
Damages
i am student from varanasi i want a mobile and i go to store for buying a mobile i have a budget of approx **** to Buy a mobile the shopkeeper bring a phone for me and tell me all the features of the phone and said me that this is new brand and if you have any problem with this phone then i personally resolve the problem the phone was itel it**** selfie pro
It's features that is given are
* gb Ram
** gb internal
** mp back and ** mp front camera with flash and have a **** mah battery and I asked him that there is no any complain and heating problem about the phone is given by customer they say no it is the best phone if you got any problem I resolve this
When I boughted the phone and come back to home and use it the phone was very bad it start heating like a fire in only ** minutes and as I am student when I click photos of my notes it does not appearing what is written on the paper it is like a *mp camera but is written ** MP and the touch also not working I touch this thing and the and another app got opened then I call the shopkeeper and tell all this thing about my phone to them then they simply say that no problem in your phone and never disturb us go to service center
From this reply of I shocked because I am a student and I know how I collect my **** rs now I am not understanding what I do I bought the phone on **/**/** and I use it only few days and it is heating like a fire and the phone was only used for calling I want my money Back sir please help me back please do something sir I want my
Are you brand?
Are you Lawyer?
Itel
Razorpay
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Deba Prasad Mohanty
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