- Worst company, fraud, poor service and no accountability Open
I ordered a laptop on **th of July ****. Their website doesn't have proper tracking id. They reply mails and with too copy paste content after * days. None of their contact numbers actually takes you to talk to a human. All of them are computerized. You can talk to the technical team who will never provide a solution and only will say they don't know about the sales team and mail them only. It's **th of august I haven't yet got my laptop yet. Now the fraud they are doing. * days back on the *th of August I got a text which stated my order is initiated with the different order number. My original order was cancelled and the new order number was generated after **-** days. They have probably changed your specs and customized your original laptop and you can't do anything about it. They are not accountable. They mailed me it will take a *-* week and now they are saying it will take more than * weeks. Please never buy anything from Lenovo! Their service is the worst. They will cheat you.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Lenovo India - Laptop issue Closed
हम * Oct को lenovo laptop खरीदे थे * दिन में ही खराब हो गया फिर customer care से बात करके doa certificate दिया गया और बोला आप Laptop ...
Nov 19, 2018 by Ritu Raj
I ordered a customized Lenovo Thinkpad E*** worth INR ***** on August **, ****. While placing the order I checked the delivery time as provided on the website, and it is shown as ** August **** (roughly * week). Today it is ** August **** and I...
Aug 28, 2019 by Piyush Satyawan Dhimate
I purchased a Lenovo Ideapad S*** and claimed a * TB HDD under back to college offer along with ADP, Premium Care and Extended Warranty under Ticket ID BTC-******. The date of registration for the same is ** June ****. But the said HDD has not ...
Aug 22, 2019 by Rahul Pratap
Please note the chronology of events below - -I had ordered a ThinkVision X**q-** monitor on March * from www.lenovo.com -The monitor was shipped through Bluedart and was delivered to me on March ** at **:** hrs (Tracking id - *********** may...
Mar 25, 2019 by Rituraj Sharma
I purchased a Lenovo Ideapad ***s laptop for Rs. ***** from White House Infotech Showroom, Hisar (Haryana). To my surprise when I started using it, I found that some one else has already used it by downloading software on it ** days back eve...
Jan 24, 2019 by Rahul Mehta