Devesh filed complaint against Lenovo India on Aug 12, 2019
I ordered a laptop on **th of July ****. Their website doesn't have proper tracking id. They reply mails and with too copy paste content after * days. None of their contact numbers actually takes you to talk to a human. All of them are computerized. You can talk to the technical team who will never provide a solution and only will say they don't know about the sales team and mail them only. It's **th of august I haven't yet got my laptop yet. Now the fraud they are doing. * days back on the *th of August I got a text which stated my order is initiated with the different order number. My original order was cancelled and the new order number was generated after **-** days. They have probably changed your specs and customized your original laptop and you can't do anything about it. They are not accountable. They mailed me it will take a *-* week and now they are saying it will take more than * weeks. Please never buy anything from Lenovo! Their service is the worst. They will cheat you.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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