Bitbns
- Withdrawal not received Closed
Harsh Pandya filed this complaint against Bitbns on Jun 28, 2022
I placed a crypto withdrawal request on bitbns platform. The crypto network transactions takes just a few minutes to complete. But in bitbns, it's been a day and my transaction is not even initiated yet. It means that the issue is from the bitbns side as the transaction id is not generated yet. I raised a ticket regarding this to which they replied and blamed the crypto network for late transaction. The crypto network is working fine on other exchanges. The fault is on their side and they are not acknowledging it. They have such an obsolete customer care system.They just offer to raise a ticket for our issue to which we don't get proper replies.They don't even have a contact number anywhere on the internet. This issue is being faced by thousands of customers. Is this a scam? Are they holding people's money for their own profit? I had also placed an INR withdrawal request on **th and **th June. It mentioned that it will take max * working days. It is ** June now and the amount has not been transferred to my account. Many of the fellow traders which I've come across online are facing the exact same issues. Please look into this. Thank you.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Bitbns
Resolved
Frustrated? File a Complaint
Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
Related Complaints
Bitbns - INR withdrawal of Rspending for 4 months Closed
Hi. I had used Bitbns cryptocurrency portal to buy and sell crypto. On April **, **** I made a withdrawal request of Rs. **** from INR wallet in the portal to my registered bank account. It had initially said a delay time-period of **-** days w...
Aug 24, 2024 by Ashwanth Bhuvan Raj
Bitbns - Withdrawal of inr Closed
i have money stuck in bitbns for the past few months they are not processing my withdrawal...
Aug 14, 2024 by dilip rajpurohit
Bitbns - Not giving my money back Closed
I have been using Bitbns previously for doing SIP in cryptocurrency. While depositing money there were no issues, but as soon as I requested for withdrawal, they did not processed my withdrawal. First they said they will refund my money in ...
Jul 04, 2024 by Yogesh Agrawal
Bitbns - Money withdrawal not credited to my account since March 2023 Closed
I did money withdrawal request on Bitbns on **/**/**** since then I haven't received money. Bitbns is making fool to me.i don't know what to do? ...
Jun 16, 2024 by Nikhil
Bitbns - Currency withdrawal Closed
I invest in TRX coin from Bitbns app **** but now I sell my currency and refund my money withdrawal last one year . They are no response and refund my money or withdrawal my coin for other wallet I request many times but they reply still same m...
Jan 23, 2024 by Avtar Singh
